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3CX PBX • View topic - The Call-Button doesn't work on my HTC Wildfire
3CX PBX • View topic - The Call-Button doesn't work on my HTC Wildfire

The Call-Button doesn't work on my HTC Wildfire

Forum for the 3CX SIP phone for Android smartphones User to User - Answers are provided by the community. 3CX does NOT provide technical support via this forum.

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The Call-Button doesn't work on my HTC Wildfire

Postby OPUS_USER » Mon May 16, 2011 9:09 am

I'm connecting the 3CX-Android-Phone on my HTC Wildfire (Android 2.2) over VPN, so I can use the option "User Internal Server".
The registration-process worked fine but I can't call anyone. I can take calls from everyone in the company but when I dial a number and press on the green call-button nothing happens.
Has anyone an idea what the problem could be?

Could it be a Problem with the "small" display on the Wildfire?
It hast only a resolution of 320 × 240.

Because if I get a call I have two red buttons to reject the call and one green to take the call.
I don't know if this is normal but it looks quite strange...

I would be very grateful if anyone has a solution for my problem!
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Re: The Call-Button doesn't work on my HTC Wildfire

Postby leejor » Mon May 16, 2011 9:33 pm

Is you phone on the list of supported (tested) devices? Are you using the latest release 3Cx phone? Does this happen when not using VPN, on 3G, on WiFi?
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Re: The Call-Button doesn't work on my HTC Wildfire

Postby OPUS_USER » Tue May 17, 2011 5:03 pm

I just found it out. I had to enable the 3G-option, otherwise it won't make any calls.
Thanks anyway!

Greetings Stefan
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