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3CX PBX • View topic - Transfer fails
3CX PBX • View topic - Transfer fails

Transfer fails

Forum for the 3CXPhone for Windows client User to User - Answers are provided by the community. 3CX does NOT provide technical support via this forum.

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Transfer fails

Postby bahosi » Wed Feb 01, 2012 11:22 pm

Hi,

I like the 3cx-Phone very much, but i have a little problem and I hope you can help me! (and i hope you understand my bad english. :D )

Following configuration: 3cx logs in into my FritzBox 7390. And my FritzBox has the Data of the Voip/SIP-Account saved. The Calls are working very well with the software.

The problem: Everytime i try to transfer the call it says "server error".

It would be really nice if someone is able tohelp me. :-) If you need any more data, I will post them here!
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Re: Transfer fails

Postby eagle2 » Wed Feb 01, 2012 11:57 pm

Replace your fritzbox with 3cx phonesystem.
With sure this helps ...
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Re: Transfer fails

Postby leejor » Thu Feb 02, 2012 3:32 am

You may need to use Wireshark and capture exactly what messages are being sent during a transfer, obviously something that your Fritzbox doesn't like. You may not be able to ultimately do anything about it.

You might have to contact the people that make Fritzbox, with the Wireshark information to ask why it doesn't work.
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