oakley
Customer
- Joined
- Aug 10, 2012
- Messages
- 40
- Reaction score
- 2
I am using system 14 with Android version 3cx phone v14.0.50. The 3cx system is 3cx system is Version 14 Service Pack 2 Build 47020.408
When the android phone is connected to the office WiFi the presence info is showing but outside of the lan it always shows connecting or disconnected. The Android is on hook outside the lan so calls in and out work fine.
I have the following ports open on my office fw
tcp-udp/5060-5061, tcp-udp/5090, udp/9000-9049
I have also tried adding tcp-udp/80, tcp-udp/5000-5001
Nothing helps, the presence info is still not working. I also tried switching the server windows fire wall off and that did not help
Device Info
-------------------------------------------------------
Phone Model: Samsung GTI9505
Firmware Version: 5.0.1
Issue Info
-------------------------------------------------------
Handset: [Phone|Heatphone with MIC|BT]
Contacts: [Local|Exchange|Google]
Connection: [WiFi|3G]
Server: internal
Any help would be appreciated
When the android phone is connected to the office WiFi the presence info is showing but outside of the lan it always shows connecting or disconnected. The Android is on hook outside the lan so calls in and out work fine.
I have the following ports open on my office fw
tcp-udp/5060-5061, tcp-udp/5090, udp/9000-9049
I have also tried adding tcp-udp/80, tcp-udp/5000-5001
Nothing helps, the presence info is still not working. I also tried switching the server windows fire wall off and that did not help
Device Info
-------------------------------------------------------
Phone Model: Samsung GTI9505
Firmware Version: 5.0.1
Issue Info
-------------------------------------------------------
Handset: [Phone|Heatphone with MIC|BT]
Contacts: [Local|Exchange|Google]
Connection: [WiFi|3G]
Server: internal
Any help would be appreciated