Hello,
it will be usefull a web call back.
tks
web call back
15 posts
• Page 1 of 1
web call back
by bluetel2 » Thu Sep 03, 2009 4:19 pm
Intégrateur IPBX 3CX
Contact : assistance@bluetel.fr
Tel +33 2 22 06 81 44
Découvrez notre site http://www.bluetel.fr
- bluetel2
- 3CX Valued Professional
- Posts: 829
- Joined: Thu Oct 16, 2008 11:07 am
- Location: Nantes
Re: web call back
by tpinnovations » Thu Sep 03, 2009 7:21 pm
This can be done with the HTTP API and a POST form.
- tpinnovations
- 3CX Valued Professional
- Posts: 333
- Joined: Thu Jul 30, 2009 4:57 am
- Location: Dallas, Texas
Re: web call back
by bluetel2 » Thu Sep 03, 2009 7:54 pm
tpinnovations wrote:This can be done with the HTTP API and a POST form.
realy ? a web call back from internet web site (not in company) ?
Intégrateur IPBX 3CX
Contact : assistance@bluetel.fr
Tel +33 2 22 06 81 44
Découvrez notre site http://www.bluetel.fr
- bluetel2
- 3CX Valued Professional
- Posts: 829
- Joined: Thu Oct 16, 2008 11:07 am
- Location: Nantes
Re: web call back
by tpinnovations » Thu Sep 03, 2009 11:37 pm
Yes.
Your WEBBox will need to be able to send a POST form to your 3CXBox for it to work. It will ring the extension, the employee picks up the line and then the system dials out the call.
At some point this week I will post some PHP code to make it work.
Your WEBBox will need to be able to send a POST form to your 3CXBox for it to work. It will ring the extension, the employee picks up the line and then the system dials out the call.
At some point this week I will post some PHP code to make it work.
- tpinnovations
- 3CX Valued Professional
- Posts: 333
- Joined: Thu Jul 30, 2009 4:57 am
- Location: Dallas, Texas
Re: web call back
by bluetel2 » Fri Sep 04, 2009 6:17 am
tpinnovations wrote:Yes.
Your WEBBox will need to be able to send a POST form to your 3CXBox for it to work. It will ring the extension, the employee picks up the line and then the system dials out the call.
At some point this week I will post some PHP code to make it work.
cool. can you send me the futur source when you post it ? ths
Intégrateur IPBX 3CX
Contact : assistance@bluetel.fr
Tel +33 2 22 06 81 44
Découvrez notre site http://www.bluetel.fr
- bluetel2
- 3CX Valued Professional
- Posts: 829
- Joined: Thu Oct 16, 2008 11:07 am
- Location: Nantes
Re: web call back
by tpinnovations » Sat Sep 05, 2009 1:26 am
This is pretty basic, you will need to customize it for your setup.
config.php
call.php
index.php
config.php
- Code: Select all
<?php
// This is the server upon which 3CX resides. Hostname or IP should work.
$host = 'http://localhost';
// This is the port for which the IVR system resides.
// You will need to open yourfirewall and configure IIS to allow connection.
$port = ':5484';
//The Extension for which the call will originate.
$ext = '1000';
// The PIN of the above extension.
$ext_pin = '1000';
// Prefix If you need to select a line with prefix
$prefix = '9';
?>
call.php
- Code: Select all
<?php
require ('config.php');
$number = $_POST["number"];
$url = "$host$port/PbxAPI.aspx?func=make_call&from=$ext&pin=$ext_pin&to=$number";
$handle = fopen("$url", "r");
$contents = '';
while (!feof($handle)) {
$contents .= fread($handle, 8192);
}
fclose($handle);
?>
index.php
- Code: Select all
<html>
<body>
<form action="call.php" method="post">
Number: <input type="text" name="number" />
<input type="submit" />
</form>
</body>
</html>
Last edited by tpinnovations on Thu Sep 10, 2009 5:09 pm, edited 1 time in total.
- tpinnovations
- 3CX Valued Professional
- Posts: 333
- Joined: Thu Jul 30, 2009 4:57 am
- Location: Dallas, Texas
Re: web call back
by bluetel2 » Thu Sep 10, 2009 4:52 pm
tpinnovations wrote:This is pretty basic, you will need to customize it for your setup.
config.php
- Code: Select all
<?php
// This is the server upon which 3CX resides. Hostname or IP should work.
$host = 'http://localhost';
// This is the port for which the IVR system resides.
// You will need to open yourfirewall and configure IIS to allow connection.
$port = ':5484';
//The Extension for which the call will originate.
$ext = '1000';
// The PIN of the above extension.
$ext_pin = '1000';
// Prefix If you need to select a line with prefix
$prefix = '9';
?>
call.php
- Code: Select all
<?php
require ('config.php');
$number = $_POST["number"];
$url = "$host$port/PbxAPI.aspx?func=make_call&from=$ext&pin=$ext_pin&to=$number";
$handle = fopen("$url", "r");
$contents = '';
while (!feof($handle)) {
$contents .= fread($handle, 8192);
}
fclose($handle);
?>
hello,
it's not really web to call. because the user have need 3cx phone. the web to call that i talk is like this:
- it's on web site (external web site)
- it's button who ask my phone number
- next an user of my company receive a call, and it's an automatic recall of the number who the user had post in web site
- some company propose web call back like "ippi" for exemple.
Intégrateur IPBX 3CX
Contact : assistance@bluetel.fr
Tel +33 2 22 06 81 44
Découvrez notre site http://www.bluetel.fr
- bluetel2
- 3CX Valued Professional
- Posts: 829
- Joined: Thu Oct 16, 2008 11:07 am
- Location: Nantes
Re: web call back
by tpinnovations » Thu Sep 10, 2009 5:06 pm
That script functions exactly as your desire. They do not need 3CX on the receiving end.
You are probably confused because I didn't add the form and only the code, I have now attached it.
You are probably confused because I didn't add the form and only the code, I have now attached it.
- tpinnovations
- 3CX Valued Professional
- Posts: 333
- Joined: Thu Jul 30, 2009 4:57 am
- Location: Dallas, Texas
Re: web call back
by igor.snezhko » Thu Sep 10, 2009 8:45 pm
Please place this code at Wiki. Very helpful.
- igor.snezhko
- 3CX Valued Professional
- Posts: 1424
- Joined: Mon Jan 07, 2008 1:04 am
- Location: Ukraine
Re: web call back
by tpinnovations » Thu Sep 10, 2009 9:30 pm
We use similar function code in an CRM application we developed for 3CX. Our code also allows agent logging, call pops and integrated customer management and ordering.
- tpinnovations
- 3CX Valued Professional
- Posts: 333
- Joined: Thu Jul 30, 2009 4:57 am
- Location: Dallas, Texas
Re: web call back
by igor.snezhko » Thu Sep 10, 2009 9:35 pm
Can you post example please of agent (Extension) logging? Very interesting!
- igor.snezhko
- 3CX Valued Professional
- Posts: 1424
- Joined: Mon Jan 07, 2008 1:04 am
- Location: Ukraine
Re: web call back
by tpinnovations » Fri Sep 11, 2009 12:20 am
Sorry, But I do not feel comfortable posting much more. While the API is open to all users of 3CX, our code is proprietary.
- tpinnovations
- 3CX Valued Professional
- Posts: 333
- Joined: Thu Jul 30, 2009 4:57 am
- Location: Dallas, Texas
Re: web call back
by bluetel2 » Fri Sep 11, 2009 7:52 am
Hi,
you have right it's work good. thks.
i will post a little graphical button in php code soon.
you have right it's work good. thks.
i will post a little graphical button in php code soon.
Intégrateur IPBX 3CX
Contact : assistance@bluetel.fr
Tel +33 2 22 06 81 44
Découvrez notre site http://www.bluetel.fr
- bluetel2
- 3CX Valued Professional
- Posts: 829
- Joined: Thu Oct 16, 2008 11:07 am
- Location: Nantes
Re: web call back
by bluetel2 » Fri Sep 11, 2009 11:18 am
And the code
file call.php
file config.php
file index.php
and the image
when can send thanks to tpinnovation from texas for php code of the call.php and config.php
file call.php
- Code: Select all
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" >
<head>
</head>
<style type="text/css">
.fond {
position: absolute;
background-image: url(http://www.xxxxxxx.fr/webcallback/imb_back.jpg);
width: 396px;
height: 184px;
}
.title {
color: #1b7bb5;
font-size: 0.9em;
font-family: arial;
font-weight: bold;
}
.title2 {
color: #1b7bb5;
font-size: 0.7em;
font-family: arial;
font-weight: bold;
margin-left: 40px;
margin-top: 5px;
}
.texte {
position: absolute;
width : 390px;
height: 80px;
margin-left: 15px;
margin-top: 30px;
color: #000;
font-size: 0.6em;
font-family: arial;
}
</style>
<div class="title2">Merci, un correspondant va vous joindre d'ici quelques minutes.</div>
<br><br><center><INPUT TYPE="button" NAME="btFermer" VALUE="Fermer la fenêtre" onClick="javascript:self.close();"></center>
<?php
require ('config.php');
$number = $_POST["number"];
$url = "$host$port/PbxAPI.aspx?func=make_call&from=$ext&to=$number&pin=$ext_pin";
$handle = fopen("$url", "r");
$contents = '';
while (!feof($handle)) {
$contents .= fread($handle, 8192);
}
fclose($handle);
?>
file config.php
- Code: Select all
<?php
// This is the server upon which 3CX resides. Hostname or IP should work.
$host = 'http://xxxxxxx';
// This is the port for which the IVR system resides.
// You will need to open yourfirewall and configure IIS to allow connection.
$port = ':5484';
//The Extension for which the call will originate.
$ext = 'xxxx';
// The PIN of the above extension.
$ext_pin = 'xxxx';
// Prefix If you need to select a line with prefix
$prefix = '';
?>
file index.php
- Code: Select all
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" >
<head>
</head>
<style type="text/css">
.fond {
position: absolute;
background-image: url(http://www.xxxxxxxx.fr/webcallback/imb_back.jpg);
width: 396px;
height: 184px;
}
.title {
color: #1b7bb5;
font-size: 0.9em;
font-family: arial;
font-weight: bold;
}
.title2 {
color: #1b7bb5;
font-size: 0.7em;
font-family: arial;
font-weight: bold;
margin-left: 70px;
margin-top: 5px;
}
.texte {
position: absolute;
width : 390px;
height: 80px;
margin-left: 15px;
margin-top: 30px;
color: #000;
font-size: 0.6em;
font-family: arial;
}
</style>
<body>
<div class="fond"> <div class="title">Web call Back </div>
<div class="title2">Service de rappel automatique</div>
<!--la ligne suivante permet d'appeler le fichier call.php afin de faire un "makecall" par le serveur 3cx // the next line call call.php file to make a "makecall" by 3cx system-->
<div class="texte">
<!--saisissez votre texte // Your texte-->
Saisissez le numéro de téléphone sur lequel vous souhaitez être joint.<br>
Cliquez ensuite sur Valider et vous serez appelé dans les plus bref délais.
<!-- le code pour appeler le fichier call.php // the code to call call.php file don't touch-->
<br><br>
<form method="post" name="active" action="call.php" target="newWin" onsubmit="window.open(this.action, 'newWin', 'width=450, scrollbars=yes, height=50');">
Votre numéro de téléphone: <input type="text" name="number" size="15">
<input type="submit" value="Valider" alt="ok">
</form>
</div>
</div>
</body>
</html>
and the image
when can send thanks to tpinnovation from texas for php code of the call.php and config.php
Intégrateur IPBX 3CX
Contact : assistance@bluetel.fr
Tel +33 2 22 06 81 44
Découvrez notre site http://www.bluetel.fr
- bluetel2
- 3CX Valued Professional
- Posts: 829
- Joined: Thu Oct 16, 2008 11:07 am
- Location: Nantes
Re: web call back
by ro » Thu Jun 17, 2010 7:54 pm
What if my user does not answer the call? and the client/person who clicked the link does it tell them no answer? I wanted this to work like google voice is that how this works?
Thanks,
Jonathan
Thanks,
Jonathan
- ro
- New User
- Posts: 7
- Joined: Wed Oct 14, 2009 7:55 pm
15 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 0 guests
Announcements:
