Important 3CX Update fo v11, v12 and v12.5 uses

Important Update for v12.5, v12 & v11 Users

May 29, 2015 - 10:22am

Recent SSL changes (revoking of SHA-1 certificates by Google for security purposes) will force us to update our licensing server in the coming weeks, and in turn to reactivate 3CX Phone System, you will need to have applied the latest service pack for

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3CX Welcomes SIPTRUNK.com as its Latest SIP Trunk Provider

May 27, 2015 - 10:15am

DALLAS, TX and ATLANTA, GA, MAY 27, 2015 - 3CX, developer of next-generation software-based PBX 3CX Phone System for Windows, today announces its partnership with SIPTRUNK.com. Based in Alpharetta, Georgia, SIPTRUNK.com provides a simple and easy to use

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3CX PBX • View topic - Caller is not resolved or forbidden
3CX PBX • View topic - Caller is not resolved or forbidden

Caller is not resolved or forbidden

User to User - Answers are provided by the community. 3CX does NOT provide technical support via this forum. Commercial grade support should NOT be expected

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Caller is not resolved or forbidden

Postby abbaspaliwala » Thu Sep 21, 2006 2:31 pm

When I try to call an extention (local to local), I get the following error:

Caller is not resolved or forbidden, sent 403 response

18:21:52.867 CallConf::saveCallEvent Incoming c11 "101"<sip:101@192.168.0.12> "0102"<sip:0102@192.168.0.12> Incoming call (before routing)
18:21:52.877 CallConf::saveCallEvent Rejected c11 "101"<sip:101@192.168.0.12> "0102"<sip:0102@192.168.0.12> Caller is not resolved or forbidden, sent 403 response
18:21:52.877 CallConf::saveCallEvent Terminated c11 "101"<sip:101@192.168.0.12> "0102"<sip:0102@192.168.0.12> Call ended

Both caller and callee are register and their status is "on hook".

Any help will be greatly appreciated.
abbaspaliwala
 

Firewall

Postby Nick Galea » Thu Sep 21, 2006 2:35 pm

Do you have a firewall running on the machine? If yes can you disable it and try again?

Can you call the other phone directly using its IP, i.e bypassing 3Cx Phone SYstem completely?
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Postby abbaspaliwala » Thu Sep 21, 2006 5:23 pm

Firewalls are disabled on both PCs.

I haven't tried bypassing 3cx as I don't know how to place call directly.
abbaspaliwala
 

Postby 3CXsupport » Fri Sep 22, 2006 12:06 pm

Hi,

You seem to be calling 0102. Use the 0 prefix to place external calls only. I think you should be dialing 102. Can you please check if this solves you problem?
Thanks
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Postby abbaspaliwala » Fri Sep 22, 2006 6:22 pm

I am not dialing 0. I am only dialing 101 or 102.
abbaspaliwala
 

Postby 3CXsupport » Mon Sep 25, 2006 10:27 am

Hi,
Thanks for the feedback. If you really dialled 102, I do not see any other explanation why the system logged ""0102"<sip:0102@192.168.0.12>" other than that your phone (or soft phone) is adding the 0. I beleive so because the first line of the log "(before routing)" is the request exactly how the 3CX PhoneSystem received the call (no alterations).

Can you let us know which client you are using?, or maybe please try to place a call with our softphone first. It is a very light and straigh forward tool. http://www.3cx.com/VOIP/voip-phone.html . If you need a walk through the manual has a clear guide under the "configuring a software based SIP phone" section.

You can also check in the "Line Status" page to see if your phone is properly registered using the right username and password.
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