XFER on Linksys SPA942 with multiple lines fails

User to User - Answers are provided by the community. 3CX does NOT provide technical support via this forum. Commercial grade support should NOT be expected

Moderators: kevin, 3CX staff

XFER on Linksys SPA942 with multiple lines fails

Postby Spyklee » Wed Oct 01, 2008 1:55 pm

Hello,

Using firmware 5.2.8 of the SPA942 and 3CX Phone System Version6.1.0.
I've encountered on issue with the XFER option.

The SPA942 has been configured to have 4 lines all registering to the same extension number.

If a call is being transfered to this SPA942 all lines will ring.
You're able to speak to the person who's transfering the call however when this person is redirecting the call the line goes dead.
The transferred call is still in hold (music). This issue occurs only if I accept the call from line 2,3 and 4. Line 1 works fine!

Any ideas?
Spyklee
New User
 
Posts: 49
Joined: Thu Nov 01, 2007 11:39 am

Return to 3CX Phone System - General (Community-led, no tech support)


Who is online

Users browsing this forum: No registered users and 1 guest

Announcements: