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3CX Phone System for Windows System for Windows
Page 12
3.
Specify the Call Type - Whether this rule should apply to all calls, or only internal or
external calls
4.
Specify the Action that the rule should take:
End Call
Forward to voice mail
Forward to extension –Specify the extension to forward to in the list box.
Forward to Outside number – In this case the system will forward the call to an
outside number. Be sure to include the complete dial string including the prefix.
Forward to Queue / ring group – Specify the virtual extension number of the ring
group or Queue in the list box
Forward to Digital Receptionist –
Specify the virtual extension number of the
digital receptionist in the list box.
5. Once you have filled out all necessary fields, click on the ‘Add’ button to create the new
rule. You can order the priority of the rules by moving rules up or down. The first rule that
meets the conditions will be triggered!
Set your Status
Screenshot 7 - Status
In this page you can set your status:
Set Your Status: Whether you are available to take calls or not. If you set your status
to away, calls will be treated by the PBX as if your extension is busy.
Set Your Queue Status: You can login and logout of the Queues. To receive calls
from any of the queues, you must be logged in to the queues.