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3CX Phone System for Windows System for Windows
Page 13
The SIP server service – this is a Windows service that sets up the calls using the SIP
protocol. It performs the PBX functions such as call routing, call transfer and so on.
A Media server service – this is a Windows service that performs call streaming, i.e.
the actual audio conversation.
A Management Console – to allow for web based configuration of the phone system.
3CX Phone System includes Apache web server, which is fast, scalable and secure.
A database
server service (Postgresql)
– this is a light-weight SQL database server
that stores all the phone system configuration settings.
The Digital receptionist service – This services can answer calls and offer callers
options.
The Voice mail manager service – This service manages the voice mail boxes.
The 3CX VOIP client – This is a light weight SIP Phone client which allows users to
manage their extensions and calls from their desktop. Calls can be made either using
the in built SIP phone or using a SIP desk phone.
3CX Phone System editions
3CX Phone System is available in 4 different versions – a Free Edition, a Small Business
Edition, a Pro Edition and an Enterprise edition. A detailed feature comparison between
versions is available at this location: http://www.3cx.com/phone-system/enterprise-
Pricing information and ordering information can be found here:
What’s new in 3Cx Phone System V5?
All versions
New 3CX VOIP phone client: Includes a complete SIP phone with integrated and
improved VOIP Client.
3CX VOIP phone client has built in VPN allowing it to tunnel over port 80, 443 or
other configurable port, eliminating / vastly reducing firewall configuration.
Ability to create outbound rules / dial plans based on number of digits. This allows a
dial plan to be setup that does not require a prefix.
Extensions no longer need to be setup as internal or external – the PBX will
recognize this automatically, providing full mobility to user.
SIP ID forking allows multiple SIP phones to have same extension number and ring
at the same time, allowing a user to have both a desk phone and use a software
phone whilst on the road or at home.
Ability to specify up to 3 outbound routes per rule – allowing you to easily configured
back up / fail over routes.