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3CX Phone System for Windows System for Windows
Page 27
information on what the problem is. A detailed description how to understand the
server status messages can be found in the support section of the 3CX website.
Check your Firewall configuration! Switch off the firewall temporarily to check if the
problem is caused by the firewall.
Importing extensions
If you need to create a large number of extensions it is
handier to bulk import the
extensions. To do so follow these steps; 
1. Create a spreadsheet with columns for each field, in the following order: 1. Extension
number, 2. first name, 3. last name, 4. authentication id, 5. authentication
password, 6.
outbound caller ID, 7. email address
2. Now list all the extension numbers, user names, authentication ID and password and
other optional fields on separate lines. After you have entered all the desired extensions,
save the file as a “CSV (Comma Delimited)” file. 
4. In the 3CX Phone System Management Console, go to the “Manage” page under the
“Extensions” section. Click on the “Import Extensions” icon to load up the ‘Import
extensions’ page. Click ‘Browse’ and select the file previously created.
Click on the
‘Import’ button to import and create the extensions.