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3CX Phone System for Windows System for Windows
Page 56
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Number of inbound calls per month
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Number of inbound call minutes per month
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Number of calls per extension
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Number of call minutes per extension
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Number of calls per ring group
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Number of call minutes per ring group
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Number of calls per gateway/provider
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Number of call minutes per gateway/provider
3. Now select for which months you want the report.
4. Click ‘Build report’ to generate the report.
Analyzing the call logs
If you need to look at the individual calls, for example to find times and destinations of
particular calls or to see the call traffic for a particular extension, use the Call log feature.
To create a report using the call log feature:
1. In the 3CX Phone Management console click on the ‘Call Logs’ link in the left hand
menu. The ‘Call Logs’ screen appears.
Screenshot 19 - Analyzing the call logs
2. Specify the time frame that you wish to analyze by indicating a starting month in the
“From” field and an ending month in the “To” field.