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3CX Phone System for Windows System for Windows
Page 67
If the phone system knows your normal office hours, it can route a call differently
depending on whether the call is received within or outside office hours.
To configure
office hours:
1. Go to the Lines > Manage page and click on the ‘Configure Office hours’ button. This
brings up the ‘Set Office hours’ page.
2. In the ‘Define Holidays’ section, you can define specific dates as public holidays, so
that they these dates will be considered out of office hours.
3. In the section ‘Define opening days’, you can define the days that your office is open
and the daily opening times. Tick the days that your office is open. Those days of the
week will appear in the table. Then tick the hours that your office is open. Click ‘Save’
when done.
Exchange 2007 Unified Messaging Integration
Although 3CX Phone System includes its own voice mail server and auto attendant, you
can configure 3CX Phone System to use the Exchange Server 2007 Unified Messaging
Server as a Voice mail server instead.
To use Exchange Server 2007 as a voice mail server, you will need to configure
Exchange Server 2007 as a Unified Messaging Server. For a detailed description how to
do this read our online configuration guide at:
After that, you will have to enable the MS Exchange 2007 integration from the 3CX
Management Console:
1. Ensure you have an Enterprise Edition of 3CX Phone System and that you have
activated the license. Otherwise the fields will be greyed out.
Screenshot 26- Exchange 2007 integration
2. Go to General settings > Microsoft Exchange Server 2007 integration. Enable the
feature, and enter the IP of the machine running the Exchange Server 2007 Unified
Messaging Role. If you have configured Exchange Server 2007 to run on a different port,
specify the port you used. Click OK.
From now onwards, the Retrieve voice mail extension, 999, will be redirected to the
Exchange server Menu. All Voice mail messages will be stored in Exchange.