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3CX Phone System for Windows System for Windows
Page 70
System prompts
System prompts are messages played to the caller by the phone system for standard
situations within the voice mail and digital receptionist menus. For example, when the
caller has listened to all his voice mail messages the system will play a system prompt
that tells the caller that there are no more messages.
3CX Phone System ships with a default set of English system prompts.
To modify the
System Prompts, go to the ‘General > System Prompts’ page.
You can copy an entire prompts set and make changes to particular system prompts
whilst keeping a backup of the original set. To do this, simply click ‘Create Copy’ and
enter a new name for the prompts set.
In the prompts section all system prompts are listed, with their particular meaning and a
path to the file. You can replace a particular file simply by recording the new prompt and
then selecting the new prompt using the ‘Browse’ button.
Update console
This page lists the latest versions of phone system software, voip provider & gateway
templates, prompt sets and translations. To check for the latest versions available, simply
click on the ‘Update Console’ link in the General section.
The update console page will list any components that are out of date. Should you require
that component, select it and click the download button to download the latest version.
Note that the actual 3CX Phone System software is not automatically updated without re-
running the downloaded setup file.
Screenshot 29- Versions/Updates page