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3CX Phone System for Windows System for Windows
Page 73
13. Troubleshooting
Introduction 
If you have problems configuring 3CX Phone System, you can access the following
sources of information for help:
The manual – most issues can be solved by reading the manual.
The Phone configuration guides – http://www.3cx.com/sip-phones/index.html
The Gateway configuration guides - http://www.3cx.com/voip-gateways/index.html
The Support forum – http://www.3cx.com/forums/
Our support system
Manual
The manual describes the installation process in detail. Many of the questions we receive
in support are clearly documented in the manual. You can always find the latest version
of the manual here:
Configuration guides
Be sure to follow the configuration guides for your gateway or sip phone:
SIP Phone configuration guides – http://www.3cx.com/sip-phones/index.html
VOIP Gateway configuration guides - http://www.3cx.com/voip-gateways/index.html
Support FAQ
3CX maintains an FAQ, which includes answers to the most common problems. If you
have a problem, please consult the FAQ first.
The FAQ can be found at
Web Forum 
User to user support is available via our web forums. The forum can be found at: