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3CX Phone System for Windows System for Windows
Page 54
Name – Enter a friendly name for the ring group
Ring strategy – Select the appropriate ring strategy for this ring group:
o
Hunt – this will start ringing on the first extension, then the second etc.
o
Ring all – all phones will ring at the same time
o
Paging – this will page all extensions part of the group (see next section)
Ring time – Specify how long the phones should ring for.
3. In the section ‘Ring group members’ specify the extensions that should be part of this
ring group. Simply click on the extensions and click on the -> to make them a member.
Move the extensions up or down to configure the priority of an extension.
4. In the section ‘Destination if no answer’, you can define what should happen if the call
does not get answered by the ring group.
Paging / Intercom (Paid editions only)
Paging allows some one to ring a group of extensions and make an announcement via
the phone speaker. The called party will not need to pick up the handset. The connection
will be one way audio.
The intercom feature allows a phone system user to make an announcement to a single
extension. In this scenario the audio is two way, and the called party
can respond
immediately without picking up the handset.
Both paging and intercom features require a phone that supports intercom and that is
configured to allow it. See the phone configuration guides for more information.
To add a paging group:
1. Click on the Add > Ring Group menu option to bring up the ‘Add Ring Group’ page.
2. Now enter the ring group options:
Virtual extension number – Specify an extension number which will be used
for this paging group.
Name – Enter a friendly name for the ring group
Ring strategy – Select the Paging ring strategy
3. In the section ‘Ring group members’ specify the extensions that should be part of this
paging ring group. Simply click on the extensions and click on the -> to make them a
member.
Note, The ‘Ring time’ and ‘Destination if no answer’ options will be ignored, since they are
not relevant for paging.
To call a user via the intercom function:
Prefix the extension you wish to call with *9, followed by the extension. For example to
make an intercom call to extension 100 you should dial:
'*9100'