 |
 |
 |
 |
 |
|
 |
 |
|
 |
3CX Phone System for Windows System for Windows
Page 66
5.
After it is created, you have to modify the schedule to include the command line
parameters that you need.
Backing up call logs
3CX Phone System v7 separates backup of call logs from backup of phone system
configuration data. There is a separate utility to backup the call logs and the actual
backup output is located in 2 different files called, called (callhistory2.txt, calldetails.txt).
The callhistory2x.tst contains the calls and the calldetails.txt file contains further
information on each call
(transfer, queue info etc.) Each time the utility is run, it will
overwrite the last export of data with the newest one.
To perform a backup of the call data:
1.
Go to the c:\program files\3cx phonesystem\bin folder
2.
Run CallLogBackup.exe. and specify the –backup parameter and a path to place the
files, e.g. ‘C:\>CallLogsBackup.exe -backup "C:\My Call Logs"’
3.
The program will start exporting the Call data to location specified.
4.
You can add a Scheduled task in Windows to run this task Daily, for example at night.
The utility has 2 other switches: /restore and /purge. The restore switch should ONLY be
used to restore call log data to a new database that does not already have the same call
log data. To restore data, specify the restore flag and location of backup logs, e.g.
CallLogBackup.exe -restore "C:\My Call Logs"
The purge function allows you to delete all call log data IN THE DATABASE, and
obviously should be used with care.