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Table of Contents
Installing 3CX VOIP client
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5
What is the 3CX VOIP client?...................................................................................................
5
Installing 3CX VOIP client
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5
Running 3CX VOIP client
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5
Configuring Connections
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6
Configuring an Out of Office connection using the 3CX Tunnel
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6
Configuring a “direct” Out of Office connection
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7
Configuring a profile to connect to a VOIP provider/SIP server..........................................
8
Using the 3CX VOIP client
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11
Introduction
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11
Using the 3CX VOIP client as a SIP phone
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11
Making calls
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11
Answering Calls
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12
Transferring calls................................................................................................................
12
Recording a call
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13
Transferring calls to voice mail
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13
Call History.........................................................................................................................
13
Adjusting Microphone level................................................................................................
14
Using 3CX VOIP client with a desk phone.............................................................................
15
Features common to both VOIP client and Soft phone mode
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15
Status screen
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15
Extension, Line & Queue Status........................................................................................
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Logging into a Call Queue
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16
Specifying Away/Available status
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Preferences........................................................................................................................
17
Launching calls from Microsoft Outlook
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19
Introduction
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19