Features: Free edition vs Commercial editions

 

FREE Edition

Commercial Editions
Licensing
Price Free From €395/$495
Support N/A From €150/$210
Extensions Unlimited Unlimited
Number of Simultaneous Calls Supported 4 4->512
For full pricing click here
General Phone System Features
Call Logging
Call Reporting
Blind Call Transfer
Attended Call Transfer
Call Forward on Busy
Call Forward on No Answer
Call Routing (DID)
Caller ID
Conference Calling
Auto Attendant / Digital Receptionist
Voice Mail
Music on Hold
Ring Groups
Hunt Groups
Central Phonebook
Call Parking  
Call Pickup  
Call Queueing 
Call Recording 
Dial by Name  
MWI - Message Waiting Indicator  
BLF Status Updates 
Conference Rooms 
Intercom 
Paging 
Management and Scaleability
Web-based Management Console
Configuration Wizard
Real Time Web-based System Status
Integrated Web Server
Automated Restore and Backup
Firewall/NAT Friendly Configuration of External Extensions via Tunnel
Microsoft Windows Server Certified
Integrated Enterprise Database (PostgreSQL)
VMWare / Hyper V
Unified Communications and Mobility
Myphone Self-Service User Portal
Receive Voice Mail via Email
Public SIP ID for Extensions
Advanced Forwarding Rules Based on Caller ID, Time & Type of Call
Integrate Branch Offices with 3CX Bridge  
Standards-based Presence Information  
Integrated Fax Server  
Receive Faxes via Email as PDF  
3CX MyPhone
Run as Presence Monitor in Combination with Deskphone  
Allow Users to Configure their Own Extension Settings
Web Based Utility
Place Calls  
Transfer Calls  
Shows Incoming Calls  
Shows Caller ID  
Shows Personal Call History
Divert Calls to Voice Mail  
Queue Monitoring  
Shows Status of Other Extensions  
View and Manage via Mail  
Manage Forwarding Rules  
Softphones
3CXPhone for Windows XP and Up
3CXPhone for iPhone 4.0 and Up
3CXPhone for Android 1.6 and Up
Manage Softphones from Management Console
Auto Provisioning
Remote Configure
Includes Tunnel to avoid NAT Problems
Tunnel all VoIP Traffic over a Single Port
IP Phone Management
Automatic Phone Provisioning
Manage IP Phones Network Wide from Console
Plug and Play Support for Easy Deployment of IP Phones
Provision all Popular IP Phones with Correct Settings
Restart One or All Phones Remotely
Update Firmware on One or More IP Phones Network Wide
See Firmware Version of Phone
3rd Party Application Integration
TAPI Driver for Integration with Microsoft Outlook and TAP Applications  
Microsoft Outlook  
Salesforce Integration Optional
Sugar CRM Integration Optional
Microsoft Dynamics Integration Optional
HTTP API to Integrate with any Web CRM Optional
Microsoft Exchange 2007/2010 UM
SIP Standards Support
Fully Supports RFC 3261
SIP Forking
Establish Standards-based SIP Trunks with other SIP Servers
Devices and Providers
Supports SIP Hardware Phones
Supports SIP Software Phones
Supports VoIP Gateways and Cards
Supports Popular SIP /VoIP Providers
SIP Trunking Support
Create Free Communication Links to other 3CX Systems
Create Free Communication Links to other SIP Servers
Codecs (Voice Compression)
G711 (a law and u law)
G722
GSM
Speex
Ilbc
G729 *1
Customer Service and Support
Help Pages and Blog
Community Forums (no 3CX Support)
Email Support *2
Live Chat Support*3
3CX Partner Forum (only for 3CX Resellers)
3CX Partner Support Portal (only for 3CX Resellers)

1. The Mini Edition includes two G729 channels, the Small Business Edition includes 4 sim G729 calls, The Pro Editions 8 and the Enterprise Editions 16
 2. Requires a support package
3. Requires a support package

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