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Gear up your PBX
Cut costs, Boost profits
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Take control of your PBX
Virtualize with Hyper-V & VMWare
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Slash your Phone Bill
Use SIP trunks, WebRTC & Softphones
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Unified Communications
Presence, Chat, Voicemail, Fax 2 Email
 
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Office Without Limits
Make calls anywhere using Android, iPhone, Mac & Windows
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Web Conferencing
Clientless via WebRTC with 3CX WebMeeting

Edition Comparison

 

PBX Edition (Free)

Standard

Pro

Enterprise

General Features

Extensions Unlimited Unlimited Unlimited Unlimited
Number of Simultaneous Calls Supported 8 > 1,024 > 1,024 > 1,024
Call Logging check-04-wf check-04-wf check-04-wf check-04-wf
Call Forward on Busy or No Answer check-04-wf check-04-wf check-04-wf check-04-wf
Call Routing by DID check-04-wf check-04-wf check-04-wf check-04-wf
Auto Attendant / Digital Receptionist check-04-wf check-04-wf check-04-wf check-04-wf
Voicemail/ Music on Hold check-04-wf check-04-wf check-04-wf check-04-wf
Central Phonebook check-04-wf check-04-wf check-04-wf check-04-wf
Call Transfer check-04-wf check-04-wf check-04-wf check-04-wf
MWI – Message Waiting Indicator check-04-wf check-04-wf check-04-wf check-04-wf
Supports Popular SIP Phones check-04-wf check-04-wf check-04-wf check-04-wf
Ring Extension & Mobile Simultaneously check-04-wf check-04-wf check-04-wf check-04-wf
Automatic Pickup on Busy check-04-wf check-04-wf check-04-wf check-04-wf
Supports SIP Trunks/ Gateways 1 check-04-wf check-04-wf check-04-wf
Extensive Codec Support (G711, G722, GSM, Speex, ILBC) check-04-wf check-04-wf check-04-wf check-04-wf
G729 Codec Support check-04-wf check-04-wf check-04-wf
Busy Lamp Field (BLF) check-04-wf check-04-wf check-04-wf
Call Reporting check-04-wf check-04-wf check-04-wf
Call Parking / Pickup check-04-wf check-04-wf check-04-wf
Call Queuing check-04-wf check-04-wf check-04-wf
Call Recording check-04-wf check-04-wf check-04-wf
Intercom/ Paging check-04-wf check-04-wf check-04-wf
Call Recordings Management check-04-wf check-04-wf check-04-wf

Management and Scalability

Web-based Management Console check-04-wf check-04-wf check-04-wf check-04-wf
Automated Provisioning of Devices check-04-wf check-04-wf check-04-wf check-04-wf
Real Time Web-based System Status check-04-wf check-04-wf check-04-wf check-04-wf
Integrated Web Server check-04-wf check-04-wf check-04-wf check-04-wf
Easy Backup and Restore check-04-wf check-04-wf check-04-wf check-04-wf
SBC to Configure Remote Extensions check-04-wf check-04-wf check-04-wf check-04-wf
VMware / Hyper-V Compatibility check-04-wf check-04-wf check-04-wf check-04-wf
Scheduled Backup check-04-wf check-04-wf check-04-wf check-04-wf
Connect Remote 3CX PBX Systems (Bridges) check-04-wf check-04-wf check-04-wf
Scheduled Restore check-04-wf check-04-wf
Inbuilt Fail Over Functionality check-04-wf check-04-wf
Standby Licence check-04-wf

Unified Communications

See the Presence of Your Colleagues check-04-wf check-04-wf check-04-wf check-04-wf
Receive Voice Mail via Email check-04-wf check-04-wf check-04-wf check-04-wf
Advanced Forwarding Rules check-04-wf check-04-wf check-04-wf check-04-wf
Setting Up Conference Calls check-04-wf check-04-wf check-04-wf
Receive Faxes via Email as PDF check-04-wf check-04-wf check-04-wf
Integrated Fax Server check-04-wf check-04-wf check-04-wf
Integrate Offices with 3CX Bridge check-04-wf check-04-wf check-04-wf
View Presence of Bridged PBXs check-04-wf check-04-wf

Call Center / Contact Center

Advanced Queue Strategies check-04-wf check-04-wf
Advanced Call Reporting check-04-wf check-04-wf
Real Time Queue Statistics check-04-wf check-04-wf
Queue Reports check-04-wf check-04-wf
Barge In / Listen In / Whisper check-04-wf check-04-wf
Query Customer Name Based on Caller ID check-04-wf check-04-wf
Ability to Use 3CX Clients API check-04-wf check-04-wf
Link Company Directory with LDAP / ODBC check-04-wf check-04-wf
Sync Phonebook with Microsoft Exchange check-04-wf check-04-wf
Real Time Queue Monitoring check-04-wf check-04-wf
Wallboard check-04-wf check-04-wf
Switchboard Queue Manager View check-04-wf check-04-wf
Call Recordings Search check-04-wf check-04-wf
Supervisor can Log Agents In/Out check-04-wf check-04-wf
Supports External Agents check-04-wf check-04-wf
Callback if queue full check-04-wf check-04-wf
CRM Integration / Scripting Interface check-04-wf check-04-wf
SLA alerting/reporting check-04-wf check-04-wf

Mobility

Android Client check-04-wf check-04-wf check-04-wf check-04-wf
iOS Client check-04-wf check-04-wf check-04-wf check-04-wf
Windows Phone Client check-04-wf check-04-wf check-04-wf check-04-wf
CTI Support check-04-wf check-04-wf check-04-wf check-04-wf
Seamlessly Create Conference Calls check-04-wf check-04-wf check-04-wf check-04-wf
Users can Configure their Own Extension check-04-wf check-04-wf check-04-wf check-04-wf
Provisioning by Email check-04-wf check-04-wf check-04-wf check-04-wf
Manage the 3CX Client from within the Console check-04-wf check-04-wf check-04-wf check-04-wf
Includes 3CX Tunnel to Avoid NAT Problems check-04-wf check-04-wf check-04-wf check-04-wf

IP Phone Management

Automatic Plug & Play Phone Provisioning check-04-wf check-04-wf check-04-wf check-04-wf
Manage IP Phones Network Wide from Console check-04-wf check-04-wf check-04-wf check-04-wf
Restart Phones Remotely check-04-wf check-04-wf check-04-wf check-04-wf
Update & Manage Firmware Network Wide check-04-wf check-04-wf check-04-wf check-04-wf

Application Integration

Office 365 (address book only) check-04-wf check-04-wf check-04-wf
Microsoft Outlook check-04-wf check-04-wf check-04-wf
TAPI check-04-wf check-04-wf
Office 365 check-04-wf check-04-wf
Salesforce check-04-wf check-04-wf
Microsoft Dynamics check-04-wf check-04-wf
Microsoft Exchange 2013 / LDAP / ODBC check-04-wf check-04-wf
SugarCRM check-04-wf check-04-wf
Google Contacts check-04-wf check-04-wf
Exact check-04-wf check-04-wf
Zendesk check-04-wf check-04-wf
Freshdesk check-04-wf check-04-wf
act! check-04-wf check-04-wf
Datev check-04-wf check-04-wf

Web Conferencing

Plugin Free – WebRTC check-04-wf check-04-wf check-04-wf check-04-wf
One-click conference check-04-wf check-04-wf check-04-wf check-04-wf
Meeting Recording check-04-wf check-04-wf check-04-wf check-04-wf
Remote Control / Assistance check-04-wf check-04-wf check-04-wf check-04-wf
Screen Sharing check-04-wf check-04-wf check-04-wf check-04-wf
Unlimited Users check-04-wf check-04-wf check-04-wf check-04-wf
Participants Included 5 10 25 25
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