Getting started with 3CX Phone SystemThank you for downloading and installing 3CX Phone System! Using the wizard, you have now configured the basics of the PBX, however there are still a few steps you need to do to make your first call. 1. Configure your IP Phones In the wizard, you created a few extensions. You now need to use those extension numbers and passwords and enter them in your IP phones. If you do not have any IP phones, you can use the 3CX VoIP phone instead. You can download it here. You can find a list of supported IP phones, with detailed configuration guides, here. 2. Configure a VoIP Gateway or VoIP provider After you have configured your IP phones, you need to configure a gateway or a provider to make external calls. A VoIP Gateway allows you to continue using your existing phones lines. Alternatively, you can sign up with a VoIP provider and use this for external calls. You can find a list of supported VoIP Gateways, with detailed configuration guides, here. A list of supported VoIP providers can be found here. 3. Download the manual We recommend that you download the manual. It has been written in ‘getting started’ style, so that you do not have to wade through a lot of pages. You can download it in PDF format here. It is also available in: Deutsch, Italiano, Français,Español, Русский 4. Learning about VoIP and 3CX Phone System If you are new to VoIP, 3CX has a number of resources for you to learn about VoIP:
5. Obtaining support & contacting 3CX The free edition is only supported via the 3CX forums. Once you buy a commercial edition, you can buy a 3CX Support package – which is inexpensive and gives you support for 3CX Phone System, as well as supported/recommended devices. Details can be found here. You can contact 3CX at info at 3cx.com. We also recommend buying from a 3CX partner. You can find a 3CX partner close to you here. Finally, have fun installing 3CX and taking full advantage of VoIP!
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