How to factory reset a Yealink phone

Yealink Models

Applicable to Yealink T1, T2, T3, T4, T5, CP and VP Series

Follow the steps below to factory reset your Yealink T1, T2, T3, T4, T5, CP and VP series device in order to bring back the factory default settings. This must be done before provisioning your Yealink phone in case the device has residual settings of a previous configuration.

Factory Reset your Yealink phone

  1. Power on the phone.
  2. Wait until the “Idle” screen is visible.

Factory Reset Yealink phone - Idle screen

  1. Hold down the “OK” button until the message “Reset to factory settings?” appears.

Note:

  • CP960: Long press the HOME button for about 20s.
  • T56A/T57W/T58A/T58V/VP59/T49G: Long press the "Redial" button about 5s.

Factory Reset - Yealink phone

  1. Press “OK” or “Yes” depending on the model.
  2. Your phone has been successfully reset.

Last Updated

This document was last updated on 10th October 2022

https://www.3cx.com/sip-phones/factory-reset-yealink/