Firmware Upgrade of snom IP phones

Firmware Upgrade of snom IP phones

Supported Models: snom D1, 3/D3, 7/D7, 8, PA1, MeetingPoint and C520 series

The following document will outline how to upgrade the firmware of a snom IP phone using the device’s own web interface. This step is required prior to the provisioning of the phone to ensure that the minimum requirements and features are implemented into the device's firmware. The minimum required firmware is specified in the main provisioning guides for snom D1 and D3 series, 7 series, 8 series, PA1, MeetingPoint, and C520.

Check/Validate Firmware Version

In order to check the firmware of your snom IP phone:

  1. Point your web browser to your phone’s IP address.
  2. Navigate to “Status >> System Information.”
  3. The “Firmware-Version:” indicates the device’s running firmware.

Firmware Version - snom IP Phones

Note: For the C520 it will appear under “Status > Software Version”

Snom c520 software version and status

Upgrade Firmware

In order to manually upgrade your snom’s firmware:

  1. Visit our page with the latest Phone Firmware 
  2. Select the most recent firmware for you model and copy the firmware image URL address

Phone Firmware - Copy Link Address

  1. Point your web browser to your phone’s IP address.
  2. Navigate to Setup >> Software Update >> Manual Software Update.”
    Note: For the C520 “Servicing >> Firmware Upgrade >> Auto Upgrade”
  3. Enter the firmware image URL and press “Load” to upgrade your Snom phone.

Manual Firmware Update

Note: For the C520 press “Update Firmware Now”

Snom c520 firmware url

Note: Some of the snom phones do not support https links, therefore modify the link to http.

Last Updated

This document was last updated on 29th June 2023

https://www.3cx.com/sip-phones/firmware-update-snom/