Configuring Polycom SoundStation IP6000 with 3CX Phone system

IMPORTANT This guide has been tested with firmware BootROM 4.1.2.0037 SIP 3.1.3.0439. Be aware that different firmware revisions may have different web interface formats and functionality.

This guide explains how to configure the Polycom SoundStation IP6000 for use with 3CX.

  1. Obtain the IP address of the phone to be able to access the web interface. Press “Menu” on the phone and select “Status”. From that menu select “Network” and then “TCP/IP Configuration Parameters”. You will be shown the IP of the phone. Use your web browser to navigate to this IP.
    The interface will be shown.

  2. Click on the SIP tab and under “Outbound Proxy” enter the IP of the PBX for “Address” and select “UDPonly” for “Transport”
  3. Under the “Server 1” section, configure the fields as follows:
    • Address: 172.18.130.6
    • Port: 5060
    • Transport: UDPonly
    • Expires: 60
       
  4. Click “Submit”. The phone will restart. After restarting, go back to the web interface and click the “LINE” tab.
  5. Under the “Identification” tab, use the following settings:
    • Display Name: An identifier, for example “Conference”
    • Address: The extension number
    • Auth User ID: Extension Password
    • Auth Password: As Above
    • Label: An identifier, the extension number will be ok here
    • Num Line Keys: 1
    • Calls Per Line: 1
    The Address and Auth User ID/Password must match configured in 3CX

  6. Under “Server 1” user the following settings
    • Address: IP address of the PBX
    • Port: 5060
    • Transport: UDPonly
    • Expires: 600

    All other settings can be left default.

    Now click submit, the phone will restart.

SIP Phone Configuration Guides (Preferred)

SIP Phone Configuration Guides (Supported)

SIP Phone Configuration Guides (Tested)