Auto Provision YOUR snom 7/D7 IP Phones for 3CX v15
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How to configure snom 7/ D7 Series for 3CX

How to configure snom 7/ D7 Series for 3CX

snom-710-715-720-760-IP-Phone-Series-1.jpg

This guide applies to v15 only.

On this topic

How to configure snom 7 Series for 3CX

Supported Models

snom 7 series

snom D7 series

Step 1: Upgrade to Minimum required firmware

Step 2: Factory Reset the IP Phone

Step 3: Provision the phone

Local LAN or SBC: Provision via Plug’n’Play

Remote phones: Provision via RPS server

Important note about BLF Layout

Known Limitations

Supported Models: snom 7/D7 series

snom 7 series

  • snom 710 - min. firmware version 8.7.5.35
  • snom 715 - min. firmware version 8.7.5.35
  • snom 720 - min. firmware version 8.7.5.35
  • snom 760 - min. firmware version 8.7.5.35

snom D7 series

  • snom D710 - min. firmware version 8.7.5.35
  • snom D715 - min. firmware version 8.7.5.35
  • snom D725 - min. firmware version 8.7.5.35
  • snom D745 - min. firmware version 8.7.5.35
  • snom D765 - min. firmware version 8.7.5.35

Step 1: Upgrade to Minimum required firmware

Check that the phone is running the minimum required firmware described above. Read how to check what firmware the phones are running and how to upgrade them in this guide: How to manual upgrade snom IP phones.

Step 2: Factory Reset the IP Phone

Before provisioning the IP phone, the phone must be brought back to factory defaults in case the device has residual settings of a previous configuration. To reset the device read our How to Factory Reset the snom 7 or D7 series phones document.

Step 3: Provision the phone

There are several methods to provision a phone:

  • Plug & Play -  For phones on the local LAN or behind the 3CX SBC.
  • RPS - For phones on remote networks that will connect directly to 3CX and use STUN

For more information, see When can I use which provisioning method?

Local LAN or SBC: Provision via Plug’n’Play

  1. Connect the phone to the network. A PNP request will be sent automatically to 3CX.
  2. Go to the 3CX Management Console ⇒ “Phones” page. The new phone will be marked in Bold.

  1. Click on the BOLD entry and choose between “Assign Ext” or “Add Ext”, depending on whether you want to assign the phone to an existing extension or create a new one.

  1. All major provisioning settings are pre-populated. If your PBX has multiple network cards, select to which network this IP phone is connected.
  2. Click “OK”. The phone will configure automatically and will reboot to finalize the setup.

Remote phones: Provision via RPS server

  1. ake note of the phone’s MAC address, usually written at the back.
  2. Navigate to the 3CX Management Console  “Phones” and press “+ Add Phone”.
  3. From the dropdown list select the extension to which this phone must be assigned.
  4. In the next dialog select the Vendor/Model of the phone and enter the device’s MAC address.

  1. Switch the “Provisioning Method” to “Direct SIP (Stun - Remote)” and click “OK”.

  1. You can make sure that the extension is ready to be configured via RPS by checking the “Event Log” from the dashboard:

If the message appears as a “Warning” follow the instructions outlined in the message and use the  Manual Link Provisioning method outlined here.

  1. The phone is now ready to be provisioned - you can boot up the phone anywhere in the world with access to the internet.
  2. The phone will prompt for username and a password: Enter the the extension number as username and the voicemail pin as the password.

Note: Ensure that the input mode is set to digits (green box).

Important note about BLF Layout

On all snom devices the BLF keys are mapped to allocate the first two keys as line keys. As a result, the first assigned BLF key from 3CX will be located on the 3rd available button on the device.

Button assignment exceptions apply for:

  • snom 71X (Line, Line, Redial)

Leave the device with NO free configurable BLF buttons unless the extension (sidecar) module is been used.

Known Limitations

  • Lid green LED for idle extensions can only be seen on the 3 LED color devices
  • Sidecar follows indication schema of the main device

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