3CX SIP/RTP Tunneling Service supported and unsupported modes

The 3CX Tunnel is used to connect multiple 3CX PBX’s together or can accept multiple VoIP Client Tunnel Connections.

The following is a list of supported modes

Scenario 1 – One PBX Master to one or many PBX Slaves

PBX A is set as a Master Tunnel Connection. This will receive registration requests. PBX B connects to PBX A in Slave Tunnel Mode. PBX C can also connect to PBX A in Slave Tunnel mode.

Scenario 2 – One PBX Master to one or many VoIP Clients

PBX A is set as a Master Tunnel Connection. One or many VoIP Client instances from different networks / public IP addresses can connect to PBX A using 3CX Tunnel.

The following is a list of unsupported modes

Scenario 1 - PBX A is a Master to PBX B and a Slave to PBX C.

A single 3CX IP PBX can not be a master (receive registration requests) and slave to another 3CX PBX (Send registration requests using tunnel) at the same time. This configuration is not supported at the moment.

Scenario 2 - One Slave PBX connected to more than one master PBX

Having one slave 3CX Phone System connected to two separate master PBX’s simultaneously, may result in continuous tunnel disconnections. This feature will be implemented in the near future.

General 3CX Phone System FAQs