Customer Testimonials

3CX has helped many businesses achieve significant benefits in a cost-effective and innovative way. Below is a selection of customer testimonials of some of our clients, highlighting how our IP PBX has successfully helped them meet their telephony needs.

Prestigio replaces outdated phone system with a VoIP PABX “If you want to implement a well-featured cost-effective VoIP solution then 3CX should absolutely be on your consideration list. They’ve given us the potential to break down geographic barriers for workers in far-off offices, suppliers and customers across continents. It is seamless, always works and call quality is excellent. We experienced no downtime and the system has been up and running without any issues or need for intervention since it was installed. In the future, WebRTC links will be enabled and placed on our website and these links will enable calls and video meetings with a click. 3CX has enabled us to attain all our goals.
Vjaceslav Arikanov, CTO at Prestigio
Phillips security moves to 3CX “3CX has cut Phillip’s phone costs sharply. Voice calls go out over the IP phone system, and are routed over the PSTN at the lowest cost. The company’s eight offices are bridged, and interoffice calls become free with IP telephony. Employees can now also message, chat and initiate audio and video conferences to speed up communications.
Bob Bell, Director of Information Technology at Phillip Securities Group
Harrisburg replaces theirs outdated phone system with 3CX “With our old system, phone changes and moves were a nightmare of tangled wire rats nests and slow, archaic programming codes. Our hardware was past obsolete and repair parts were reported to be in very short supply. The paging system was maxed-out at 64 phones, but we had 94. All-page was only heard on the first 64, a serious compromise to our security system. It had difficult-to-use features. For instance, no one used the conference calling because it was too hard to set up.
Bob Bell, Director of Information Technology at Harrisburg Academy
3CX Replaces Panasonic PBX at Shirin Su 3CX PRO Edition has enabled us to achieve all of our goals, and has provided great value.Altogether, 3CX has given our call center an important productivity boost, and has radically simplified our communications.
Elshad Aliye, Director at Shirin Su
3CX Cuts Calling Costs, Bridges Branch Offices at Askona Ltd. Clearly, we’ve attained all our objectives with 3CX; it’s all become easy and simple; we’ve also seen a major increase in productivity, and staff now enjoy complete mobility.
Nikita Akimov, Head of IT services and Telephony department at Askona Ltd.
3CX Provides Mobility and Boosts Productivity for ExpoForum International We were very careful in choosing a new communication system. 3CX was tested for almost 4 months and proved to be a very good choice from the point of view of technology, while cutting our costs as well.
Alexey Koltsov, Sector Manager at ExpoForum International
3CX Cuts Calling Costs, Supports Mobility at Tatagroprombank 3CX was the best solution on the market, one that achieved all of our objectives. It provides great value. Our bank is already seeing a boost in productivity thanks to 3CX, which is enabling increased collaboration. 3CX offers a perfect balance of price and quality.”
Larionov Denis, Head of ICT
Jacksboro logo_bw “3CX has allowed Jacksboro ISD to migrate to an affordable VOIP solution. We could no longer afford the fork-lift upgrades and continual costs of license changes. 3CX was great to install and we were able to repurpose all of our existing VOIP phones. Our integration partner, Austen Consultants, provided great platform design and implementation solutions.”
Brett Thomas, Director of Technology/Support Services at Jacksboro ISD
3CX cut costs, enables mobility at Dilijan College 3CX is easy to use, cost-effective and rich in features. It’s user friendly interface helped promote adoption of Unified Communications.
Levon Asoyan, Head of IT Department at Dilijan College
3CX Replaces Inter-Tel at Frontline Group If you want to implement a well-featured cost-effective VoIP solution then 3CX should absolutely be on your consideration list. We experienced no downtime, and the system has been up and running without any issues or need for intervention since it was installed in early June. This has the potential to break down geographic barriers for workers in far-off offices. 3CX has provided the staying power we need.
Gregg Hayden, Group Information Services Director
Phoning Santé Replaces Autocom PBX with 3CX 3CX enabled us to get rid of wires and old-fashioned headsets, and call routing made our operation more efficient. When a patient calls, I know whom that person wishes to contact, and I can see that it goes through.
Valérie Debost, Network Telecommunications Manager
3CX Replaces Yeastar PBX at Panache International The biggest benefit has been that 3CX has allowed us to connect our major suppliers and major customers across different continents. It is seamless and it is working every day and call quality is excellent. In the future, WebRTC links will be enabled and placed on our website and these links will enable calls and video meetings with a click. 3CX has enabled us to attain all our goals.
Vishaal S. Shah, CEO
Superior Dairy replaces Intertel PBX with 3CX 3CX is a communications system that is designed with the IT professional in mind. Moreover, when running 3CX on a virtual server, one is afforded the luxury of not being tied to a particular type of hardware. Having this type of flexibility and redundancy is paramount in a fast paced operation. It has become simpler to get in touch with the staff. We don’t have to know where people are in order to get in touch with them. We don’t have to know if they are at their desk, at a machine, or if I should just call their cell phone. Now we have a single point of contact for the caller. 3CX has aligned perfectly to our business needs.
Brandon Bleigh, Telecommunications Manager
MelloStudio replaces their Panasonic PBX with 3CX 3CX has transformed the way our business operates! 3CX offers the best way to keep all communications unified and at a fraction of the regular costs. Our team is a mixture of in-house staff as well as multinational freelancers, and the fact that we can share all of our creative ideas together has been one of the most useful tools that keeps us on top of our game. 3CX is a dream come true!
Hashim Al Alawi, Managing Director
AirFrance Russia replaces Asterisk PBX with 3CX 3CX PRO brings us the full functionality of modern telecom services with lower investment costs than competitor solutions, and it is easy to configure to our business needs.”
Manuel Caffiaux, Head of Telecom Department
3CX Engineers Flexible Communications at Kantey & Templer “3CX offered a cutting-edge, scalable and flexible system with the added advantage of solid local support, at a competitive price. We now have the flexible, efficient system we need to grow as a company.”
Andrew Mckay, Executive Associate
ComResourceLogoTag_bw 3CX has always exceeded our expectations. We love 3CX for its reliability, robust feature-set, and user-friendly administration.”
Brian Shell, Director of Sales-Infrastructure Delivery Services 
sojuz_logo_bw This solution allowed us to expand the capabilities of existing system, increase fault tolerance, and to provide the implementation of new phone system services that meet today’s business requirements. 3CX has provided the communications support to help develop our business and we have been able to achieve cost-effective scaling.”
Dmitriy Vadimovich Grigoriev, Head of IT
mymall_bw 3CX is the future of telecommunications. It’s a reliable system that caters to the needs of a modern organization and supports our management in every way.
Ekaterina Panayi, MyMall Assistant Manager
holiday_palacelogo_bw A hosted virtual PBX from 3CX gives us the solution we need without the headaches of maintaining the underlying equipment ourselves. And being able to have a central phone system no matter where we are is endlessly convenient.
Andy Wiranata, Telecommunications Manager
innstant travel logo_bw “3CX is a powerful and easy-to-maintain phone solution. And, with our many offices around the world, 3CX is saving us a lot of money.
Michal Stojak, Senior Executive
Testimonial Tiger Custom Computers “The hosted virtual PBX from 3CX gives us the solution we need without the headaches of maintaining the underlying equipment ourselves. 3CX is easy to use, and gives us real-time contact with our technicians in the field. Being able to access a central phone system no matter where we are is endlessly convenient.”
Jonathan Ells, TCC Senior Technician and System Administrator
Testimonial DoggScouters “3CX has provided an excellent, flexible solution which has enabled us to work remotely, to reduce our costs, and to improve customer service.”
Darren Carter, Retail Manager
Testimonial Avante Care and Support Team “3CX is a great business phone system it does everything you could possibly want at an extremely competitive price. The support services are great and the user guides available are outstanding. The best thing about 3CX is that it is a software you can install on a standard PC and have a basic phone system working within hours.”
Carl Vivash, IT Manager at Avante Care and Support
IHL logo_bw “Installation was easy and intuitive. And we got all of the functionalities we needed.”
Nick Gallafent, Electronic Frontier telecommunications manager
2000px-National_emblem_of_Kyrgyzstan_bw “3CX Phone System was easy to install and deploy, and is simple to manage. Its compatibility with Windows is also an advantage for us. We have been using 3CX for about 2 years now and we are very satisfied with it.”
Almaz Kydyrbaev, the Ministry’s IT Administrator
mchs_tatar_bw “Continuous connectivity for us is the keystone of rapid response for any emergencies.Thanks to our cooperation with 3CX, we were able to reach a new level of operation. We were able to increase the safety of our citizens, and this is the most important thing.”
Andrei Yurievich Sokolov, Head of the IT Department of the Ministry
axivas_bw_logo “With the implementation of 3CX we were able to replace the traditional and costly Siemens system fast and easy. The seamless migration was realized successfully with no losses. And the new system is high-performance, cost-efficient, professional yet uncomplicated.”
Jörg Schwarz, Axivas CIO
Travel Professional Group Slashes Costs with 3CX Pro “With 3CX PRO, we no longer needed to outsource PBX management or incur any other extra expenses. What’s more, all our branch offices are now connected with free instant communications. And we make extensive use of Web conferencing for training and consulting.”
TPG IT Director Dmitriy Gabrielyan
hochanda_logo_bw “We are extremely pleased with the system so far; it’s reliable, filled with features and most importantly cost effective, the value for money is next to none. It was easy to set up, configuration was a walk in the park, roll out was swift and maintenance is a charm. In addition the entire Hochanda team is very pleased with system and have a firm belief that it will continue to satisfy our needs further down the line.”
Craig Norris, Head of IT, Hochanda Ltd
ArcelorMittal “ArcelorMittal Tailored Blanks migrated to 3CX Phone system in 2011. We chose 3CX due to the fact that it’s easy to manage and maintain by our own System Engineers as well as 3CX having the great advantage of running in our High-Availability Clustered environment. Our Solution Partner, Noble Concept Design, carried out the switch seamlessly and they built the necessary bridges between our other plants, which saved us a huge amount on international calling costs. Moreover, we’re able to get a high quality VoIP line with Destiny VoIP providers.”
ArcelorMittal Tailored Blanks, Belgium
city trade “For us it was very important to be able to be connected with our remote offices and warehouses. Thanks to 3CX, it became possible! Now our company operates as a unified mechanism!”
Gruk Dmitriy Aleksandrovich, Director
souzenegro “3CX is a PBX miracle; filled with useful Unified Communications features that allow any organisation to build a fully mobile workforce utilising a fully supported bring your own device philosophy. There are 3CX clients available for every major OS and mobile platform on the market. With crystal-clear connection quality, extended reach beyond the office environment and a massive 50% cost saving when compared to other options 3CX’s revolutionary Windows based Software PBX is truly the stuff of dreams.”
Belov Aleksandr Sergeevich, IT Department Head
scea cedesco “Although the installation is extremely recent, and it is difficult to define an exact amount in regards to savings related to the introduction of 3CX, it is without a doubt that costs are drastically reduced especially for mobiles.”
Marie-Christine Galan, Administrative Manager of SCEA Cedesco
magnolia bank “3CX WebMeeting is easy to deploy, simple to use, and enhances our organization’s efficiency by giving us the ability to have meetings on-demand at any time. The main benefit of this solution is the scalability in our large organization. 3CX WebMeeting allows for us to offer all departments the ability to schedule meetings for their specific need and are not hindered by user limit restrictions.”
Geremy Farmer, Information Technology Coordinator
assad “3CX has granted the non-profit organization ASSAD-HAD an easy and fast deployment. The management is centralized in our Headquarters and this allows us to manage remote locations directly through our MPLS. On a daily basis, 3CX offers us advanced features that some competitors usually sell as extra as well as huge flexibility to evolve our telephony in order to meet ASSAD-HAD’s growth. For our IT department, the maintenance and costs of our PBX have reduced dramatically.”
Cousteix Lionel, CTO, ASSAD-HAD
the blake group “The Blake Group has been using 3CX Phone System since February of 2011. We are thrilled that our 3CX Partner, Clarity Technologies Group, LLC has proven to be a company of consummate IT professionals. They have built our bridges, established our call flow, and initiated our IVR’s. With 3CX and custom configurations by Clarity we are able to see each facility we have through live real-time presence. This facilitates better decision making by giving us accurate usage information through the easy to use reporting module. We couldn’t be happier with the 3CX Phone System Management Console and how simple 3CX is to manage.”
David Birdsey, Executive VP of Operations
TriZ “3CX VoIP phone system not only gives Tri-Z and our employees limitless communication but offers connection flexibility as well.”
Ruslan Allalo, the IT Director of Tri-Z, LLC
Korenovsky Milk Canning Plat “When we decided to open a new branch «Korenovsky Milk Canning Plat» we aimed to choose reliable equipment with high degree of functionality and all this for a reasonable cost. IP PBX from 3CX fully satisfied our request. For almost a year now the PBX never disappointed us and allowed us to save on communication costs. Whenever we decide to open a new branch or modernize existing branches we will choose only 3CX.”
Sergey Bondorenko, the General Director of Korensovky Milk Canning Plant
Douglas “This was one of the best decisions we could have made. The 3CX system is easy to configure and manage, it runs on hardware we already owned and the ROI will be less than three years.”
John Endter, IT Director at DCSD
imagesgood “3CX allows us to have an integrated telephone system with a high level of flexibility and access to new features that, until now, we did not have. In addition, we gained higher redundancy as the telephone center runs on a virtual machine on the 3CX virtualization infrastructure. The cost and maintenance are greatly reduced.”
César Latorre IT Coordinator at EUSS
imagesgood “Komsomolskaya Pravda – Kuban is the new branch of newspaper ‘Komsomolskaya pravda’. From the opening day our newspaper decided to go with the times and it has paid out. 3CX Phone System provided us with the complete list of necessary telephony features. Thanks to this, our readers can always share with us their news. The PBX form 3CX is the right solution for our business.”
Yuri Dudnikov, Krasnodar branch of JSC PH “Komsomolskaya Pravda”
imagesgood “We discovered that it was a very good fit for our own use. We also discovered that the channel through Soft Solutions and onwards to 3CX itself was very well established; the vendor was very quick to respond to queries. On top of all that, the platform comes in at a very attractive price with all the features we required to enhance our helpdesk to meet service level agreements with our clients.”
Simon Walkden, Technical Delivery Supervisor at Think IT
imagesgood “The flexibility and ease of use – as well as the system manuals being simple to understand as they were all translated to Russian—have made the ministry’s transition to an upgraded phone system a favorable experience. In fact, the organization plans to make 3CX its main communication channel in the future.”
Tibushkin Vadim Leonidovich, CEO and Manager of the Ministry
imagesgood “3CX is forward thinking, it developed a robust software PBX with hypervisor in mind and its communication solutions are a great fit for organizations of any size.”
Felipe Garcia, Director of Infrastructure & Services – Americas, Wilson Sporting Goods
imagesgood “We are very satisfied about our new infrastructure based on 3CX Phone System. This software-based PBX for Windows has allowed us to slash the cost of acquisition, installation, maintenance and utilization of our phone system, while at the same time boosting our employees productivity, due to the fact that they are available on their extension wherever they are. The flexibility and the high level of innovation of 3CX Phone System have revealed essential to provide value added services to our customers, granting a short-term return on investment”
Alessandro Speca, IT & Telecommunications Manager, Trenkwalder
imagesgood “This system does what it should. It is easy to use, it saves us money and, when other moteliers ask us what we are using, I have no hesitation in recommending it.”
Ping Liu, Proprietor, Lorenzo Motor Lodge
imagesgood “The installation of 3CX Phone System in Ramada Plaza Antwerp proved to be a very successful decision, and we have since deployed 3CX in nine of our other hotel properties and head offices. We plan to roll it out to further sites, as well. By moving from traditional telephone lines to SIP, we experienced significant cost savings such as the reduction of lines and call costs, which was one of the principle reasons we switched to 3CX in the first place. We also benefited from increased functionality such as presence information, conference calling and the Web Conferencing facility.”
Seán Graham, Group IT Manager at Ramada Plaza
“The phone system provided by 3CX improved our local and remote communications. Our new PBX system has been one of the most beneficial elements in helping our business grow.” The business can now expand, communicate and manage its phone system while sidestepping expensive rates and other limitations it faced before the upgrade”
Gerardo Ramirez Almanza, Systems Manager ad Crediaxis
“An initial evaluation of comparative systems gave 3CX better cost per benefit ratios. It was recommended by our support company and also fitted in with the company’s technology standards.”
Richard Butler, IT Manager, Phoenix ME, UK
“Our squad leaders are on call around the clock, this team consists of about 10 people who take turns on a weekly basis. Up until now, our landline was redirected to a mobile number, which was redirected again to the mobile phone of the squad leader on duty.”
Lukas Danninger, Director of the Puchberg Mountain Rescue, Austria
“We were provided two other estimates both of these were not even close to the price of 3CX Phone System, and both of these were much more complicated.”
Bob Matthews, HR & Web Manager at Kentucky Refugee Ministry, USA
“We were setting up a brand new office. We wanted a software based system which was cost effective and easy to maintain, and at the same time gave us good control over guest users, and good reporting. 3CX was the most cost effective, advanced, digital telephony system that we could find. We like the ease of use and configurability of the system and we know that it will grow with us.”
Chris Boughton, General Manager at British Chamber of Commerce Philippines
imagesgood “Our staff are extremely happy with 3CX Phone System. As a user-friendly solution it has helped reduce their workload and enabled us to keep in touch with our customers more easily.”
Kumar Thakur, General Manager of Corset Wholesale, India
imagesgood “3CX is the best price performance option. The phone system allows you to create almost any configuration you need, starting from a simple interactive voice response and ending with a complex system with customised call flows.”
Kaspars Bergs, Infrastructure Department Manager, 4finance
imagesgood “We love 3CX because it gives our workforce the ability to always be available to take calls. The management information provided is excellent in terms of presence and reporting. We can interface with the core information in the database and provide lots of useful reports.”
Matthew Kingsley-Williams, Director of MWL Systems, UK
imagesgood “We have a terrific new solution in place that works as it should, the users like it, and the experience of getting it all installed and “turned on” was painless.”
Mr De Haven, Executive Director, MN Gop
imagesgood “3CX Phone System has completely changed what we are able to track in each department and facilitates better decision making by giving us accurate usage of information through the easy to use reporting module. I couldn’t be more happy with 3CX Phone System interface and how easy it is to manage. The users love the PC client and its integration with the physical phone. 3CX Phone System is now managing over 2500 extensions and all we can say is thank you.”
Brian Cowling, Vice President of Strategic Growth, Solid Source Companies
imagesgood “I was attracted to the 3CX software because of its simplicity, because it runs on Windows and because it has web-based management. We have about 20 employees and I first tried hosted VOIP solutions.That was a huge mistake because managing call routing, etc. was limited and because calling from one office to the next takes huge bandwidth. Then I discovered 3CX which is Windows-based. I downloaded it and had the free download installed and operational within an hour. So I decided to go with the Enterprise version.Setting up the 3CX software enterprise version was a snap. Easy as pie. I can change any routing decisions, etc. with just a few clicks of the mouse from a web-page. I was thinking “What is the matter with this VOIP industry? Can’t they just make something straightforward and easy to use?” That is when I discovered 3CX and it has met my expectations.”
Steve Hechtman, President of Inductive Automation / Calmetrics Company
imagesgood “Upgrading from an old version of 3CX Phone System to a new version was easy. Once the old version was backed up, the new installation began and was successfully completed within just a few minutes. Restoration of settings from the previous version took another few minutes. The license was activated and a test call to a cell phone was made within 15 minutes of starting the whole updating process. I do not know of any other product capable of completing a new installation and of restoring to bare metal in under 15 minutes from a remote location. We are glad we choose 3CX for our standard VoIP product offering.”
Jim Ray,President of Neuse River Networks
imagesgood “I have to say that I’ve rarely seen a Windows product that simply works and is easy to use. It has been one of the best products we’ve used.”
Paul Harker, Birkdale School, UK
imagesgood “We are very satisfied with the 3CX solution. We moved our Corporate office and wanted to leverage SIP trunks instead of a PRI, as well as get into newer telephone technology. I had a inquired with a number of vendors that carried products such as Qwest, Shoretel, Allworx and more. They can’t compare to 3CX.We saved a substantial amount with 3CX, received invaluable expertise on installation tips and setup. We haven’t had any abnormalities or down time with our system. Traditional phone systems do not stand a chance against 3CX.”
Mike Armstrong, Casey Industrial, Inc.
imagesgood “I just wanted to thank you for all you do for us here at InfoSys Consulting Inc. We have been selling VoIP phone systems for nearly 10 years, but since 2009, have sold more 3CX Phone Systems than all the other phone systems combined! For example, we deployed a 3CX Small Business Edition (8 simultaneous calls) Phone System yesterday, and another phone system today and have more installs lined up.A year ago VoIP sales accounted for about 2% of our business. Now VoIP sales are about 50% of our business. At this point, we really don’t sell anything other than 3CX. 3CX is truly a great product and it’s so easy to sell. While I am not a salesman, I find it really easy to sell, and I think everyone (including me) is surprised with how stable and saleable it is. 3CX costs far less than a phone system from Avaya or Cisco, which is pretty amazing given the enterprise features included for free with every 3CX system.One of the great advantages 3CX provides my business is that it is all software. This makes it possible for us to perform installs remotely which would be impossible with a traditional phone solution.”
Matthew Orr,President of InfoSys Consulting Inc.
imagesgood “I studied the training content on your blog and was able to pass the 3CX certification exam pretty easily with that knowledge, plus what I’ve gained from just tinkering with our own install. Now I can perform a big install for my client proudly as a 3CX Certified Pro! Thank you for developing such an awesome and easy to use telephony product!”
Brandon Hall, Elite Computer Networks
imagesgood “We are very happy with 3CX Phone System as it was easy to install and configure. Phone calls can be directly transferred to mobile phones and international calls can be made without any cost. The 3CX Assistant gives us transparency in the office and enhances all our working procedures and we are very pleased with the online support.”
Carsten Koster, Advision Digital
imagesgood “Configurability of 3CX is outstanding – we can easily make changes to the PBX ourselves, something that was unthinkable on a traditional PBX”
Bill Peters,Team Lotus Head of IT
imagesgood 3CX was remarkably flexible and easy to install. It was also extremely simple to manage and being able to run 3CX on Windows Server offers great peace of mind.”
Dustin Adam, Director of IT RE/MAX
imagesgood “One of my favorite features of 3CX is the simple web-based administration console. I also like that 3CX can use our Exchange server for voicemail, which emails our voicemails to our email inboxes. Ease of installation was another nice feature, as I performed the entire implementation without ever talking to their customer service”
Michael R. Faster, Windows IT PRO
imagesgood “3CX is very easy to setup and manage. The MS Exchange 2007 Unified Messaging integration works very well. I am very happy with the product!”
Craig Hyatt, IT Director for Campus Services, University of North Carolina at Chapel Hill
imagesgood “The installation of the 3CX communication system has transformed me to a hero. Thanks 3CX!”
Al Barker, CIO, Neon Health Services
imagesgood “3CX Phone System has helped us improve our customer service and sales departments. 3CX is reliable, easy to manage and provide excellent online support. We are very pleased with 3CX!”
Håkan Niemi, Networking/Support Technician, Datorfixarna.com
imagesgood “3CX has done to our PBX what VMware did for our servers. Virtual, more manageable and since there is a lot less hardware involved a lot more reliable.”
Andor Iszak, Director of Information Technology, Euphonix
imagesgood “We don’t understand VoIP, but we understand 3CX”
NO TOMATO, AD-ict Creative team
imagesgood “After I discovered 3CX I can’t really understand why people keep on spending so much money on their ‘old fashioned’ closed telecommunications systems.”
Piotr Rowinski,
imagesgood “3CX Phone System met our organization’s specific need with a timely solution. We are delighted to see their commitment to on-going development and feature additions. We have found this system an excellent fit for our organization’s telecommunications needs.”
Ryan Zook, Network Manager, Faith Builders
imagesgood “I just want to thank you guys for a great product – it made my company look like a hero”
Allen Miller, MCP, A+, Microsoft Small Business Specialist
imagesgood “The 3CX Phone System is a great Windows-based PBX solution for our company. It is a cost-effective solution which is easy to install and maintain”
Mike Faster, President, Coyote Creek
imagesgood “3CX allows medium-sized businesses to work on a corporate scale. Fantastic!”
David Buckley, Network Manager, Rapidtech UK
imagesgood “I think that 3CX is one of the highest quality products in the VoIP market at the moment.”
Federico Moschini, Purchase Manager, TECNID SPA
imagesgood “3CX scales well, and is definitely much cheaper to scale up than comparable hardware PBX.”
Ryan Crompton, Systems Administrator, ZYTO Corp.