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3CX User Manual

The 3CX User Manual explains how you can take advantage of all 3CX Phone System features. 3CX includes a powerful client for Windows, Mac, iPhone and Android which allows you to stay connected from anywhere and manage your calls with a few clicks.

Downloading, Installing & Provisioning 3CXPhone

Using Your Desk Phone

  • CTI Mode – Remotely control your desk phone and perform calls


Making, Receiving & Transferring Calls

3CX WebRTC Calls – Clientless Communications (v12.5)

3CX WebMeeting – Clientless Video Conferences

Creating Conference Calls

Presence and status

Expanded Presence (3CXPhone for Windows Only)

Forwarding Rules

Call History, Phonebook, Recording, Dial Codes

Corporate Chat

Advanced Settings