Remote Control your Participants’ Computers
3CX WebMeeting can be used to control your participants’ computers. The participant will first make the request for assistance, to which you, as the organizer or moderator, can accept.
Accepting a Participant's Request
When a participant makes a Remote Assistance request, a window will appear asking if you would like to accept or decline. Accepting the request will then allow you full control of the participant’s computer or if they have dual monitors, you will only have control over the monitor they granted you control of.
To end the session, click the “Stop Assistance” button to return to your meeting.