Configuring Patton SmartNode SN4110 (4112/4114) FXS VoIP Gateway for 3CX Phone System
After you familiarise yourself with the basic concept of PSTN gateways and how to set up a static ip address as decribed in http://www.3cx.com/docs/pstn-lines-voip-gateways/ proceed to add a PSTN gateway into the 3CX Phone System. FXS gateways are not connected to the public telephone network (PSTN). The creation of configuration files uploaded to the patton FXS gateway uses the same procedure as all Patton gateways. Note that after the configuration wizard is finished and a config file has been written, the device will not be listed under the “PSTN Gateways” section; the extensions will be defined as FAX extensions showing up as “Registered (Idle). Note: All templates are designed to work with Patton SmartWare firmware. However Trinity Firmware/Devices are NOT supported.
Step 1: Add and choose device
Navigate to “PSTN Gateways” within the 3CX Management Console and select “Add Gateway”
Enter your name of choice for the gateway, select the brand and PSTN model type. This guide focuses on the setup of FXS (Internal Analog) to enable use of a fax machine for example. If you are looking for another technology:
- ISDN BRI go here: Patton ISDN BRI
- ISDN E1/T1/S2M go here: Patton ISDN E1/T1
- Analog FXO go here: Patton Analog FXO
Step 2: Country Setting
- Country - Select the country the gateway is to be used in. This reflects the dial tones generated by the device, replicating local free and busy tones while dialing. It is very important to set this correctly to ensure a proper disconnection from the analog line once the call has ended. If your country is not listed, please contact Patton Support to provide you with the proper settings of your country’s tone set.
- Ports - The port amount is fixed to 2 or 4 ports depending on the initial choice at the template selection.
- Fax Mode - In this section select how the Patton gateway should handle fax connections. In case the device is paired with a Patton PSTN gateway (analog or ISDN) set it to “Fax in T.38”. However if you are running a VoIP Provider which does not support the T.38 protocol, select “Fax in Audio”. In T.38 mode the Patton FXS device will actively switch to the T.38 protocol once the call is established.
Step 3: Set IP Address
Enter the IP address of the PSTN device that was previously set to a static internal ip address. For the time being ignore the number of ports, type and channels listed in the grayed out section.
Step 4: Map Extensions
Follow the above table in order to define which extensions will be using each port on the FXS gateway. In the example above, Port 1 on the FXS Gateway will be mapped to extension 100 of the 3CX Phone System, and Port 2 on the FXS Gateway. Note: If you plan on using fax machines on the FXS gateway, please create dedicated fax extensions in the “Fax” menu (Please refer to step 6 for information on how to do this).
Step 5: Upload Configuration
By pressing the ”Generate config file”, the 3CX Management Console will directly open the web interface of the patton gateway on the “Import Configuration” page (e.g. http://192.168.1.2/imp-cfg.html). A configuration file is automatically downloaded which then needs to be saved and uploaded onto the patton device by using the browse and import button.
The mapped extension will now be visible in the “Phones” tab of the 3CX Management Console (except fax extensions, which will be shown in the System Extension tab).
Step 6: Creating Fax Extensions
In case you are using fax machines connected to your FXS gateway, instead of normal analog phone, please create Fax Extensions in 3CX Phone System
Navigate to “Fax” within the 3CX Management Console and select “Add Fax Extension”
Define the Fax Extension, Fax Extension Authentication ID and Fax Extension Authentication Password. You can define your own settings, or you can use the default information provided.