Configuring Patton SmartNode SN4112 / SN4114 FXO VoIP Gateway
After you familiarize yourself with the basic concept of PSTN gateways and how to set up a static ip address as decribed in http://www.3cx.com/docs/pstn-lines-voip-gateways/ proceed to add a PSTN gateway into the PBX. Note: All templates are designed to work with Patton SmartWare firmware. However Trinity Firmware/Devices are NOT supported.
Step 1: Add and choose device
Navigate to “PSTN Gateways” within the 3CX Management Console and select “Add Gateway”
Enter your name of choice for the gateway, select the brand and PSTN model type. This guide focuses on the setup of FXO (external analog).
If you are looking for another technology:
- ISDN BRI go here: Patton ISDN BRI
- ISDN E1/T1/S2M go here: Patton ISDN E1/T1
- Analog FXS go here: Patton Internal Analog FXS
Step 2: Country Setting
- Country - Select the country the gateway is to be used in. This reflects the dial tones generated by the device, replicating local free and busy tones while dialing. It is very important to set this correctly to ensure a proper disconnection from the analog line once the call has ended. If your country is not listed, please contact Patton Support to provide you with the proper settings of your country’s tone set.
- Ports - Select the amount of ports the patton FXO device has. Do not select how many ports you are going to use, but the number of FXO ports the device has in total.
- Outbound Dialing Delay - Set how the device should detect the line is open and ready to dial. Most configurations will work once a dial tone is detected by the PSTN gateway, however, in some cases the wait time must extend beyond this.
- Mode - As all FXO ports will be placed in a hunt group, select how the Patton device should allocate the ports while placing outbound calls. Options are Normal (always start from the first port) or opt to take a cyclical approach (spreading the calls across all ports evenly in a round robin manner). Note: ports that are already in use will be skipped and the next available port will be used.
Step 3: Set IP Address
Enter the IP address of the PSTN device that was previously set to a static internal ip address. For the time being ignore the number of ports, type and channels listed in the grayed out section.
Step 4: Set Channels
In this section you must now alter the amount of calls your PSTN gateway can handle; this directly relates to the port selection in the previous step. In case you selected:
- 2 Ports enter 2 Channel
- 4 Ports enter 4 Channels
- and so on
Step 5: Create Outbound Rule
In the next step you will set how the device should be used for outbound calls. More information about the outbound rules can be found in the admin guide: http://www.3cx.com/docs/trunk-management/#h.4lsgosufz6ar or the 3CX Academy http://www.3cx.com/3cxacademy/videos/basic/configuring-outbound-routing/
Step 6: Upload Configuration
By pressing the ”Generate config file”, the 3CX Management Console will directly open the web interface of the patton gateway on the “Import Configuration” page (e.g. http://192.168.1.2/imp-cfg.html). A configuration file is automatically downloaded which then needs to be saved and uploaded onto the patton device by using the browse and import button.
The device will reboot once in order to apply the configuration. After this the Port/Trunk status should change from RED to GREEN.
Step 7: Create Inbound Rules
In order to create inbound rules for different DIDs/MSNs/DDIs follow the admin guide under http://www.3cx.com/docs/trunk-management/#h.4260gbjwwdpx or for further information check 3CX Academy information at: http://www.3cx.com/3cxacademy/videos/basic/configuring-inbound-routing/
A small deviation from the inbound DID setup is the lack of the ‘Called Party ID’, essentially the number which was called to build an inbound rule with. Therefore all Patton FXO devices will indicate the port where the call was received on. Only in case a need arises that calls to a port needs to be routed differently, for example to the 3CX Fax Server, define the DID.
- FXO port 0/0 is reflected by the DID number 0
- FXO port 0/1 is reflected by the DID number 1
- FXO port 0/2 is reflected by the DID number 2
- FXO port 0/3 is reflected by the DID number 3