Configuring Patton Smart Node – 4638 VOIP Gateway for 3CX Phone System

IMPORTANT This guide has been tested with the R3.21 (2007-11-08) and R4.2. The guide and template may not work for earlier or later versions of the firmware!

Configuration is a 2 step process. First you configure 3CX Phone System for use with the Patton. 3CX Phone System will then output a configuration file for you to upload to the Patton device.

Step 1:  Configuring 3CX Phone System to work for use with the Patton Smartnode 4638

  1. Connect the Patton SmartNode 4638 gateway to the network and mains power supply. The device will boot up. For the purposes of this document we will assume that the IP Address assigned to the device is 10.172.0.201. Please note that for this procedure to be successful, the IP Address of the device and the IP Address of the 3CX Phone System must be in the same subnet.
  2. In the 3CX Management Console, click on the “Add PSTN” link in the left-hand side.
  3. Assign a name to this device; e.g. “GW-SN-4638”.
  4. Select the Radio button labelled “Patton SN-4638 5-port ISDN/BRI”. Click the “Next >” button.
  5. From the “Country” drop-down menu, select the Country Tone Set that most closely matches that in use by the Telecoms Provider supplying the ISDN line.
  6. From the "BRI Q921 Protocol" drop-down menu, select whether the type of connection provided by the Telecoms Provider is Point-To-Point or Point-To-Multipoint. If you are not sure what ISND lines you have, please review this FAQ
  7. From the "BRI Q931 Protocol" drop-down menu, select the signaling protocol used by the Telecoms Provider supplying the ISDN line. This information can be obtained directly from the Telecoms Provider.
  8. From the "Overlap dialing" drop-down menu, select whether to allow the ISDN protocol to deliver overlap dialing signals over an inbound call. See the FAQ: What is overlap-dialing ?
  9. The “VoIP Gateway Configuration” page will require you to insert the IP Address of the device (in this example 10.172.0.201), the port number (default is 5060), and the Number of ports (default 4). Please note that for this procedure to be successful, the number of ports allocated must be 4. Click the “Next >” button.
  10. The “Add VoIP Lines: Create Lines” page will appear and the necessary fields will be pre-populated with suggested values. You may customise these values for your requirements, even though the default values suggested should work well. In particular, the “Identification” field may be set to the number of the line provided by the telephone company for that line. Click on the “Next >” button.
  11. The “Create Outbound Rule” page will allow you to quickly create a rule with which to deliver calls through this device. Specify a prefix for the rule to identify outbound calls. Click on the “Finish” button when ready, or click on the “Skip” button if you do not wish to create an outbound rule for this device at this stage.
  12. The “Gateway Created” summary page will list the settings you will require to apply to the device. However there is also the option to generate a custom configuration file which can be uploaded to the device, saving time and much effort to configure the device correctly. Click the “Generate config file” button.

Step 2: Connect the SmartNode to the network and upload the Configuration file

The next step is to connect the Smartnode to the network and upload the 3CX Phone System generated configuration file. Please see this FAQ how to do this.

 






 

VOIP Gateway Configuration Guides