Gain a 3CX Advanced Certified certificate - Advanced 3CX Training
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Get Your 3CX Advanced Certification

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Take your 3CX knowledge to the highest level with the Advanced Certification course! This section consists of a series of advanced video tutorials and documentation which will take you through the PBX management such as advanced inbound & outbound routing, security and bridges and prepares you for the final certification exam.


In order to prepare for the 3CX Certified Engineer Certification you should first read the following documentation:

All the documentation should be be read and practiced on a test installation before attempting to get certified. This section of the program will highlight extended extension configuration in particular, as well as the configuration of other services such as scheduling, ring groups and queues.

1: Advanced Inbound Routing

1.0 Inbound: CID Routing
1.1 Inbound: Caller ID Re-Formatting

View course content here.

2: Advanced Outbound Routing

2.0 Outbound Rules
2.1 Outbound: Least Cost routing
2.2 Outbound Emergency Number

View course content here.

3: Troubleshooting

3.0 Event Log
3.1 Server Activity Log (BinLogViewer for More)
3.2 Wireshark

View course content here.

4: Security & Anti-fraud

4.0 Blacklisting
4.1 Anti-hacking Module
4.2 Passwords
4.3 Tunnel
4.5 Extensions
4.6 Country Code Blocking
4.7 Block After OH Times

View course content here.

5: Bridges

5.0 Tunnel Master
5.1 Tunnel Slave
5.2 Meshed Bridges
5.3 Presence Exchange

View course content here.

Taking the 3CX Certification Test

After you have watched the videos and read the documentation, login to your Partner Portal account and  take the 3CX Certification test. You can only take each certification test once. A re-sit is permitted after 31 days. If you would like to re-take the test, please send an email to

If you are an existing 3CX Partner and have already used your seats available on the Partner Portal, you could certify additional staff here.

If you are an end user and wish to boost your knowledge and usage of 3CX you can register to take the 3CX Certification test.

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