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7. Basic Troubleshooting

This module goes over the troubleshooting capabilities of 3CX and provides tips for troubleshooting basic issues. In more detail:

  • Verbose Logging
  • Server Activity Log
  • Built-in Linux Terminal
  • Event Log
  • Email Notifications
  • WireShark
  • Session Initiation Protocol (SIP)

Follow the course

Read the course content here and follow the presentation below or watch the pre-recorded webinar here.

Test your Knowledge

At the end of this module you will be familiar with the basic troubleshooting capabilities of 3CX and know how to troubleshoot basic issues effectively.

Check how ready you are to take the test:

Q. The 3CX Event Log informs you if an RPS request was successful or not.

Q. Can you configure 3CX to send notifications to multiple email addresses?

Upcoming Webinars:

No webinars scheduled at present. Check back soon
3CX Webinar = Webinar 3CX Event = Face to Face Training

Free for up to 1 year! Select preferred deployment:


for Linux on a $200 appliance or as a VM

Get the ISO


for Windows as a VM

Download the setup file

On the cloud

In your Google, Amazon, Azure account

Take the PBX Express