This module covers the creation of departments as Extension Groups and the rights these groups or individuals can have. In more detail:
- What are Extension Groups?
- Group Right Presets
- Group Rights explained
- Overriding Group Right Presets
- Delegate Management Console Access
At the end of this module, you will be familiar with the Extension Groups within 3CX and know what actions and controls are available to extensions.
Check how ready you are to take the test: