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6. Hot Desking

In this module, we cover the configuration of IP Phones as hot desking devices and how to allow multiple extensions to login to the phones. In more detail:

  • What is hot desking?
  • Prerequisites for hot desking
  • Provisioning and configuring
  • Using the hot desking functionality
  • Administrating and controlling hot desking Extensions

Follow the course

Read the course content here and follow the presentation below or watch the pre-recorded webinar here.

See also

Test your Knowledge

At the end of this module, you will be able to provision and configure a supported IP Phone to be used as a hot desking device.

Check how ready you are to take the test:

Q. By default, all extensions are configured as hot desking extensions.
A.

Q. When logging in to a hot desking extension, the Extension Number and Voicemail PIN, which can be found in the Welcome Email, will be needed.
A.

Upcoming Webinars:

3CX Product Training – Intermediate – Day 2 3CX Webinar 13:30:13 1 3CX Webinar
3CX Webinar = Webinar 3CX Event = Face to Face Training