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Course Content - Intermediate

PBX Express Using Personal Account


Welcome to the online training series from 3CX. This Module will guide you through the process of creating a 3CX PBX in the cloud, using the 3CX PBX Express wizard.


In this module we will explain what PBX Express is and how it is used, as well as the options you can configure within the wizard.


PBX Express is an online tool provided by 3CX, which allows you to very easily configure and deploy a 3CX PBX, in the cloud, with one of the supported hosting providers in a matter of minutes.


The first step of PBX Express will ask for your 3CX License key. Paste they key into the relevant field. Don't worry if you don't have a license key though. It is very easy to get one, by clicking on the relevant link in the wizard.


The next step is to register the key, with the end-user details.

If you are using an existing key, which has been activated on a 3CX PBX before, this screen will not be visible, and will be skipped.


Next, the country the PBX will be virtually based in is selected. This does not necessarily need to be the country the server is physically located in. Select the timezone, which will be the default time zone of the PBX. This will be the timezone shown by default on the phones deployed in the office.

The prompt language is then chosen, which will be the default prompt language that the prompts will be played, unless another language is specifically chosen, for example, in the voicemail settings, queues, digital receptionists, etc.


Having a PBX hosted in the cloud, requires that an FQDN is assigned, to facilitate the access to the PBX from the outside world.

Choose the desired hostname and the domain suffix. The domain suffixes of 3CX are separated into groups, based on regions. If the resulting FQDN is available, it will be assigned. If not, an error will be displayed and you will need to select a new FQDN. FQDNs are provided on a first come, first served basis and are subject to availability.


Moving on, we will then decide the extension digit length which will be used for the PBX. This is a very important decision to make, as the extension digit length will NOT be able to be changed once selected.


As the PBX will be hosted in the Cloud, we now move on to select the hosting provider. We are assuming that an account has already been created with the hosting provider. A link is provided for your convenience, explaining in greater detail, how to configure the hosting account.

Any one of the listed hosting providers can be used. If you use a hosting provider which supports the Openstack API, version 2, you will be required to enter the API information manually.

[SLIDE 10]

The final step in the wizard will ask you to select a hosting region and the size of the Virtual Server that 3CX will use. The specifications of the machine chosen will need to be chosen based on the size of the installation. More information of the specifications required can be found in the 3CX Admin Manual.

[SLIDE 11]

All that's required now, is to sit back, relax a bit and let the PBX Express wizard do it’s magic, and create the PBX. This will just take a few minutes

[SLIDE 12]

Within a few minutes the entire procedure is complete, and you will be able to login to your new 3CX and start configuring. The login credentials will be sent to the email address the license key is registered to.

[SLIDE 13]

Thank you, and goodbye!

Free for up to 1 year! Select preferred deployment:


for Linux on a $200 appliance or as a VM

Get the ISO


for Windows as a VM

Download the setup file

On the cloud

In your Google, Amazon, Azure account

Take the PBX Express