3CX PBX in the Cloud
1 year FREE - no ties!
google cloud platform
3CX
Zero Admin
With the new Dashboard
3CX
Bulletproof Security
With SSL certs and NGINX
3CX
Install on $200 Appliance
Intel MiniPC architecture
3CX
New, Intuitive Windows Client
More themes, more UC
3CX
More CRM Integrations
Scripting Interface to add your own
3CX
Improved Integrated Web Conferencing
iOS and Android apps included
3CX
Run On-Premise or in the Cloud
Google, OVH, Windows & Linux
Fast & easy call management
With the 3CX Web Client

4. Time Based Scheduling


This module covers the office hours of the PBX globally, and specifically for the Inbound Rules and Extension profiles, as well as the configuration of holidays. These times can also be used to automate the routing of calls in the PBX automatically based on the pre-configured times. In more detail:

  • Concept of Office Hours
  • Automate Routing Destinations for Inbound Rules
  • Automate Routing Destinations for Extensions
  • Handling of Holidays

Follow the course


Read the course content here and follow the presentation below or watch the video here.

Test your Knowledge


At the end of this module, you will be familiar with the time schedules that can be configured in 3CX and how the routing is performed based on the time of the day.

Check how ready you are to take the test:

Q. When a public holiday is configured in 3CX, and the holiday is now active, will the PBX follow the Out of Office hours routing if the “Play holiday prompt when it’s a global holiday” option is selected?
A.

Q. Is it possible to have multiple opening and closing times defined per day on an Inbound Rule?
A.

Upcoming Webinars:


3CX Product Training – Intermediate – Day 1 3CX Webinar 14:00:07 1 3CX Webinar
3CX Product Training – Intermediate – Day 2 3CX Webinar 14:00:34 1 3CX Webinar
3CX Product Training – Intermediate – Day 3 3CX Webinar 14:00:18 1 3CX Webinar
3CX Webinar = Webinar 3CX Event = Face to Face Training
Get 3CX Free for 1 Year Today
Download On-Premise Try in the Cloud