How to test a VoIP gateway

General Reset gateway to factory default and ensure you are running the latest firmware. Review vendor documentation and assign a IP / Subnet mask / default router or gateway / DNS entries to the device. Ensure you are documenting all this with notes and screenshots for eventual publication as an FAQ. Disable any automatic firmware upgrades [...]

By |March 1st, 2009|Comments Off on How to test a VoIP gateway

3CX Phone System 7.1 Beta 1

The top 3 features are: 3CX Assistant - This utility is installed on the users desktop and allows users complete call control, as well as extensive presence and queue information. 3CX assistant works in tandem with a software or hardware IP phone, or even an analog phone (using ATA or FXS Gateway) and gives users the [...]

By |February 26th, 2009|Comments Off on 3CX Phone System 7.1 Beta 1

How do I install the Microsoft Windows Vista fax client?

System requirements for the clients: Windows Fax and Scan should be installed. Print Services should also be enabled. The Fax printer on the Server machine should be shared to network users. Network Users should be granted permission to be able to print on this Fax Printer. To install the client: Click on Start, Programs and click [...]

By |February 24th, 2009|Comments Off on How do I install the Microsoft Windows Vista fax client?

3CX Launches YouTube Channel with Technical VoIP Nuggets

Innovative video clips provide FREE online visual training on VoIP, SIP and 3CX IP PBX London – 17 February, 2009 - 3CX (www.3cx.com) the international developer of telecommunications software has announced the launch of its Youtube channel, which contains a series of technical videos called “VoIP Nuggets”. These are short video clips, published on Youtube, which [...]

By |February 17th, 2009|Comments Off on 3CX Launches YouTube Channel with Technical VoIP Nuggets

Magically Expanding Call Queues

One of my favorite things about 3CX is that it is so easy to get creative about how we leverage the great features the product has to offer. It never ceases to amaze me how I can build some fairly complex call handling logic using just a handful of basic features built on each other in [...]

By |February 17th, 2009|Comments Off on Magically Expanding Call Queues

How does 3CX Phone System decide whether a call is internal or external?

When is a call internal or external? Calls are decided to be either local or external based on whether the contact IP of an inbound SIP packet is local or not. To check whether the IP is local, 3CX Phone System uses the following process: It queries all IPs assignedto the PC on which it is [...]

By |February 4th, 2009|Comments Off on How does 3CX Phone System decide whether a call is internal or external?

3CX finalist in Network computing awards

3CX Phone System is a finalist for a Network Computing award! The Network Computing Awards give readers of one of the most prestigious networking publications the chance to recognize the products, services and companies that have most impressed them. 3CX has made it to the "finals", which is already an achievement. You can vote for 3CX [...]

By |January 27th, 2009|Comments Off on 3CX finalist in Network computing awards

3CX & Voxitas announce interoperability and end to end VoIP solution

3CX, developer of an innovative VoIP PBX for Windows announces a 5% discount* for companies using the Voxitas Nationwide Network. Atlanta, 20 January, 2009 – 3CX (www.3cx.com), the international developer of the multi-awarded 3CX Phone System for Windows, and Voxitas (www.voxitas.com), a leading business class VoIP national service provider, have announced a alliance providing a fully [...]

By |January 20th, 2009|Comments Off on 3CX & Voxitas announce interoperability and end to end VoIP solution

3CX Phone System v7.0.4744

We have a new v7.0 available with quite a few fixes NEW!! Ability to restore database immediately from the wizard NEW!! Ability to Add a group of extensions to a Group and edit them in bulk NEW!! Ability to EDIT extensions in bulk by selecting as many extensions as you want and click on EDIT EXTENSION. [...]

By |January 13th, 2009|Comments Off on 3CX Phone System v7.0.4744

STUN and VoIP – part 1

STUN stands for Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators (NAT's). It is used in several different network implementations and scenarios, one of which is VoIP. Because of the way protocols used in a SIP based VoIP call work, making calls between two SIP entities running behind NAT devices such as a [...]

By |January 9th, 2009|Comments Off on STUN and VoIP – part 1

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