IMPORTANT This device has been tested for Voice using firmware version of “Wed Jun 10 11:53:59 2009”. The guide and template may not work for earlier or later versions of the firmware! Configuration is a 2 step process. First you need to configure 3CX Phone System for use with the Portech. Then, you need to configure the Portech to register and communicate with 3CX PhoneSyst [...]
Internet Service Providers typically rate their connectivity services based on download and upload bandwidth. So for example you may subscribe to an aDSL connection rated at 2 Mbps (Megabits per Second) download and 1 Mbps upload. The traffic reaching the provider’s network from an aDSL modem is then routed to its eventual destination by traversing an ATM (Asynchronous Transfer [...]
This guide is outdated please refer to the latest guide. Introduction This guide will show how to configure an AVM Fritzbox router / firewall as a border device with 3CX Phone System in the LAN. The tests were made using a FritzBox 7170 with firmware version 29.04.76 Note: This document will show screenshots in German as we could not upload an English language firmware on the d [...]
Note 1: This guide has been tested with version 3.0.4. Be aware that different version may have different interface formats and functionality Note 2: Not all providers allow calls over 3G. If your calls are working as an external extension over WIFI, but not on 3G, the ports may be blocked Installing Acrobits SoftPhone on your iPhone Go to the Apple AppStore. Download the Ac [...]
This guide will show you how to connect the bero*fix card with the LAN and WAN. Connecting the BeroNet berofix 400/1600/6400 Connect the box to the network and plug in the power supply The default IP address of the bero*fix is 10.0.0.2/16. If your LAN operates in the same network make sure that the IP during the configuration is free. If this IP is taken by another ho [...]
This guide will show you how to configure a Beronet bero*fix card. The main scope of this guide is to connect the bero*fix card via a network brigde with the LAN and WAN. Setting up the BeroNet bero*fix 400/1600/6400 1. Insert the Beronet Berofix into the PC. 2. After the system has booted you will have a new network device available. 3. Windows usually detects the card as a “R [...]
Virtualization is becoming increasingly popular and 3CX fully supports this technology. 3CX itself runs its PBX on Hyper-V, however we also test our PBX on VMware. This guide explains how to configure a virtual instance on Hyper V on which you can run 3CX Phone System. Prerequisites: For the purpose of this FAQ the following 4 assumptions shall be made. Microsoft documentation [...]
This blog post is only relevant to V14. The 3CX Phone System is designed to be multi-lingual. Each text element in the 3CX Management Console is stored in a file and referenced from this file. By creating a localized copy of this file, it is possible to easily translate the interface and allow users to select the preferred language option. You may then be able to choose the lan [...]
Introduction This chapter gives you an overview of how a call is established within 3CX and how you can trace through these steps by reading the server activity log. The Server activity log can be accessed by clicking on the Server Activity Log node in the 3CX Management Console. This server status log lists all important events that 3CX Phone System is processing, and is the m [...]
The 3CX Phone System IVR service is based on VXML and therefore integrates with the web server that you have chosen to use with 3CX. If there are problems with the web server integration, the IVR service may return the following prompt - “The call cannot be completed at this time. Sorry”. This article describes what you can check if you are running IIS. In some cases, other app [...]