Following the release of Version 18, one of the hottest additions has been our Microsoft Teams phone system integration. As this brings in a whole new aspect to 3CX, there are many elements to consider in the implementation. To help you ease the process, we have created this handy FAQ guide to help break down some of the questions you may ask, and roadblocks you may face while [...]
In this 3rd and final video series covering version 18 synchronisation with Microsoft 365, Stefan Walther, CEO at 3CX, walks through the steps to bring one of the hottest additions to 3CX, full integration with Teams phone system by way of Direct Routing. Click here if you missed part 1 and part 2. Direct Routing It is no secret that Microsoft Teams has seen a huge explosion [...]
Continuing with our 3 part video tutorial, last week, Stefan Walther, 3CX CEO, highlighted what initial steps are required to get your 3CX instance syncing with Microsoft 365. If you missed it, click here. Now with Part 2 in mind, Hands up who has ever wished that their car key and house key were the same? This short video highlights how the sync can be used to allow users to l [...]
In preparation for version 18, we have been working on the synchronization between Microsoft 365 accounts and 3CX. With more and more businesses looking to simplify their working environment, synchronising companies’ 365 accounts and 3CX is an important step. It brings a whole host of benefits including user sync, calendar status sync and the very much anticipated and highly re [...]
This is the third part of our web conferencing video quality series, all about bandwidth. Don't forget to check out parts one and two, covering meeting profiles and latency! You may notice when using other video chat or conferencing products that sometimes a user’s video may become stuck, stuttery or jittery. We’ve almost completely eliminated this in 3CX, with the addition of [...]
In part one of this series, we discussed meeting quality profiles, required bandwidth and the factors that affect it. Like we mentioned before, there are several factors that influence meeting quality, most of them are easily fixed. Whether it's new devices that are needed, a more powerful internet connection, or some simple configuration of your video conferencing setup. In th [...]
Did you know that your meeting video quality is dependent on many factors? One side of it is the hardware you’re using, from the webcam to the microphone. Lighting and specifically the brightness of the room also makes a huge difference in your image quality. Remember, a webcam is not a 1000$ DSLR camera. On the other hand, the quality of your internet connection is also extrem [...]
All computing enthusiasts and self-proclaimed IT nerds know about the Raspberry Pi and it's incredible capabilities. But did you know you can install and run an entire phone system on this tiny device? IT expert and YouTuber NetworkChuck grabbed himself a Pi and set to work installing 3CX. As he documented, it takes just minutes to get the phone system up and running! He also s [...]
We quite often receive questions from end-users about issues regarding the apps that are quickly resolved with some simple troubleshooting. So, whether you’re an end-user connected to your company’s phone system, or an admin constantly faced with the same questions about audio and device setup, this is a great place to start! Note: To use your company phone system externally, y [...]
We recently announced our hosting service for 3CX Partners’ NFR keys. This is in preparation of our commercial hosting later in 2020. Since then, we’ve received a lot of questions about the hosted PBX service and what this means for resellers and hosting partners. Here are some which we would like to share: Is there a cap on trial users? Hosting for trials and NFR licenses is d [...]
Phone System 
