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3CX USA Partner Meetings in San Francisco and New York in June

The 3CX training team are back in the USA in June 2010!  We would like to invite all 3CX partners to the 3CX Partner Meetings to be held on both the East and West Coast in the US.  Both an introductory and an advanced training day are available.

3CX Partner Meeting – West Coast,  San Francisco, CA, USA

Day 1 Thursday 17th June 2010 Introduction to 3CX Book here
Day 2 Friday 18th June 2010 Advanced Training Workshop Book here

3CX Partner Meeting – East Coast, Iselin, NJ, USA

Day 1 Monday 21st June 2010 Introduction to 3CX Book here
Day 2 Tuesday 22nd June 2010 Advanced Training Workshop Book here

These events always prove to be popular and are a great way of increasing your knowledge of 3CX. Also the technical work-group provides all the information that you will need to successfully pass your certification, details of which can be found here.

Spaces are limited and reservation is on a first come first served basis, so please do reserve your place(s) by submitting the relevant booking form.

Meeting Agenda – Day 1 – Introduction to 3CX:

  • 9:00 Welcome
  • 9:15 Nick Galea, CEO and Founder of 3CX presenting Version 9 and the 3CX Roadmap
  • 10:15 Installing the 3CX Phone System by Kevin Attard Compagno, 3CX Community Manager
    • Supported platforms
    • Recommendations for installations
    • Setting up extensions
    • Setting up a call
    • Setting up a gateway
    • Gateways and DDI
    • Phone display configuration
    • Remote extensions
  • 12:30 Lunch (provided by 3CX)
  • 1:15 VoIP Providers by Kevin Attard Compagno, 3CX Community Manager
    • Concepts
    • Configurations
    • Inbound and outbound – Basic Concepts
  • 2:30 Break
  • 2:45 In-depth view of basic mechanisms
    • Troubleshooting – Common issues and hints
    • Other features and capabilities
  • 4:00 Differences between FREE and Commercial editions
    • How to request support
    • Documentation and Blog resources
  • 4:30 Q&A and wrap-up

Meeting Agenda – Day 2 –  3CX Advanced Training Workshop:

  • 9:00 Start of Day 2
  • Advanced IP phone Provisioning
    • Time, Time Zone, DST Settings
    • Customizing an already existing template
    • Cloning a template for particular needs
    • DHCP Server Settings & Option 66
    • If you need TFTP
  • Forwarding Rules
    • Forwarding to Outside Numbers (including “rebound”)
    • Retaining Original CallerID
  • 3CX Phone4 – softphone
    • LAN Config
    • WAN Config with and without tunnel
    • Issues with multiple Sound Cards (USB handset)
  • External Extensions
    • Direct
    • Tunnel
  • Phones not present in devices.xml and the relation to PBX delivers Audio, ReInvites and Replaces
  • 3CX API’s and functionality
  • Outbound rules
    • Full Blown Dial Plan
  • Router Configuration
    • Port Forwarding
    • Disabling of SIP ALG / Helper
    • Static Public IP Address
    • STUN-less operation
  • Non-GUI Providers
    • Difference between Registration and Trunk
    • Outbound Parameters Full Spiel
    • How to add extra templates manually
  • Source ID for DID
  • E164 for Outlook Dialing
  • Licence Activation Issues
    • Change in Network Topology triggers reverting to free version
    • Routing and Remote Access – not compatible with 3CX
  • Wireshark
  • Logging Information
  • 4:30 Q&A and wrap-up

Cancellation Policy:

This event is free to all 3CX Partners. You can cancel your booking up to five days before the event at no charge by contacting the relevant event organizer. Please have your booking reference handy.

Contact West Coast 3CX Partner Meeting Organizer.
Contact East Coast 3CX Partner Meeting Organizer.

For late cancellations and non attendance, 3CX reserves the right to invoice the Partner the sum of 50  Euros. We look forward to receiving your application and welcoming you to one of our events in June.

By |May 18th, 2010|Comments Off on 3CX USA Partner Meetings in San Francisco and New York in June

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