What is desktop sharing?
Desktop Sharing refers to the technologies that allow remote access of your computer or mobile device by another user on a separate device. Typically, the other user deploys a VNC (Virtual Networking Client) to view or even control your desktop from a remote location. You may also have heard desktop sharing being referred to as 'screen sharing' or 'remote support'.
Real-time collaboration is the most popular use of desktop sharing software and it has become an increasingly important corporate communications tool in recent years, particularly as remote work continues to rise in popularity. When used in alongside other collaboration tools such as audio and video, desktop sharing creates the feeling of a virtual environment where people can meet, discuss and work together.
When is desktop sharing used?
Desktop sharing can be utilised by sales, customer service and technical support professionals to enhance the level of customer service they are able to provide to their clients. Here are just a few examples of scenario's where remote working is beneficial:
What equipment do I need to start sharing my screen?
To share your desktop you will require dedicated screen-sharing software or a communications solution that offers desktop sharing as part of its video conferencing tools. Choosing the latter will have the added advantage of reducing overheads and human resource, as users will have one simple to use platform for all of their collaboration needs.
Does 3CX offer desktop sharing?
3CX includes integrated screen sharing as part of its integrated video conferencing solution. Hosts have the option to share their entire screen with meeting participants at any point during their conference. This makes it easy to share videos, browse websites and other online content from one central platform.