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Product Releases - Page 2

Improved Chat & Contact Filtering in Latest iOS App Beta

Chat & CRM Contact Filtering Fixes. The latest iOS Beta release ensures a more seamless and enhanced user experience with an improved chat feature as well as the CRM contact filtering. Chat & CRM Contacts We've improved the chat feature to better support long messages and tweaked the forwarding functionality. In addition to the chat improvements, iOS 17 users can now ex [...]

By |February 2nd, 2024|Comments Off on Improved Chat & Contact Filtering in Latest iOS App Beta
New Beta Update for the 3CX Android App

Improved provisioning & configuration for Android 14. A new update for the 3CX Android app is available for download. This latest update removes the need to reinstall the app if the user does not grant camera permission during configuration - the camera is required to scan the QR code and auto-provision the app. It also improves the provisioning for Pixel devices, more on t [...]

By |February 2nd, 2024|Comments Off on New Beta Update for the 3CX Android App
V20 Webinar - More Dates Scheduled

You might have missed your chance to attend one of our V20 Webinars. Worry not - as you’re still in time to secure a spot in our latest batch. Join one of our webinars below to learn how to prepare for the upcoming final release of 3CX Version 20, and ensure a seamless upgrade from V18 to V20. Here’s a reminder of what you can expect from this webinar: Prerequisites - steps you [...]

By |January 17th, 2024|Comments Off on V20 Webinar - More Dates Scheduled
Manage Calls from your Jabra Headset with Softphone Beta 6

New Windows Softphone Beta supports Jabra headsets. The Windows Softphone Beta 6 is now available for download - with Jabra Headset Integration. This latest release will allow users to answer, drop, decline, hold, mute and switch calls via the buttons on their Jabra headset or the docking station. Known Issue The app may not respond in the case of multiple phone calls. We have [...]

By |January 15th, 2024|Comments Off on Manage Calls from your Jabra Headset with Softphone Beta 6
Get Ready for V20 - Webinars

Mark your calendars! The official release of 3CX Version 20 is near, and we want to make your transition from V18 to V20 a smooth one! 3CX will be offering a series of webinars to help its users prepare for the upcoming version. This is your chance to learn everything you need to know to ensure a seamless upgrade! What to Expect Prerequisites - steps you need to take prior to u [...]

By |January 11th, 2024|Comments Off on Get Ready for V20 - Webinars
V20 Upgrade Checklist & FAQ

Everything you need to know to prep for V20. V20 is a big upgrade with important architectural changes, so moving up from v18 to v20 requires some preparation and work. We have put together this checklist to ensure your upgrade is as smooth as reasonably possible. We also added in FAQs.

By |January 10th, 2024|101 Comments
Search & Call CRM Contacts from the New Windows Softphone Beta 5

Initiate calls to CRM contacts from the latest Windows Softphone. The new Windows Softphone Beta release enables you to search for CRM contacts and initiate calls to them directly from the softphone! Saving you time looking for contacts who are not saved in your 3CX phonebook. Incoming call notifications also show CRM contact details so you always know who is calling! Always kn [...]

By |January 8th, 2024|Comments Off on Search & Call CRM Contacts from the New Windows Softphone Beta 5
Version 20 Release Candidate 2

Speeding towards 3CX V20 Final. Hot on the heels of last week's Version 20 Release Candidate comes V20 Release Candidate 2. QA testing - including production, bulk and additional unit tests - has now been successfully completed. So, if you’re on V18 and ready to start testing you can now upgrade to V20 - for testing purposes only! As a reminder, make sure you take a backup befo [...]

By |December 18th, 2023|Comments Off on Version 20 Release Candidate 2
More BLF Panel Viewing Options in V20 Windows Softphone Beta 4

Choose between compact initials or wider full name BLF panel. The latest Windows Softphone Beta 4, now available for download, comes with additional viewing options in the BLF Panel. We’ve also embedded more context menu options across the app to help users manage calls, voicemails and contacts effortlessly. New in this release is the voicemail transcription icon. Simply right- [...]

By |December 15th, 2023|Comments Off on More BLF Panel Viewing Options in V20 Windows Softphone Beta 4
Version 20 Beta 2 becomes a Release Candidate

Testing can begin. Final release in sight. Version 20 Beta 2 - released last Friday - has successfully passed production, bulk and additional unit tests to become an official Release Candidate. Version 18 users can now upgrade to this release candidate - for testing purposes only. Do note it’s not possible to roll back this upgrade so ensure you have a backup. We also recommend [...]

By |December 11th, 2023|Comments Off on Version 20 Beta 2 becomes a Release Candidate

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