3CX Customization

Call Flow Designer Release Candidate Available

Along with the release of V15.5 we brought back the VAD, with it’s new name Call Flow Designer (CFD). The BETA of the CFD was very well received as it was a feature that many customers and resellers were really looking forward to. And now we bring to you the Release Candidate. So, what’s new in [...]

By |June 26th, 2017|Comments Off on Call Flow Designer Release Candidate Available

Multiple Outbound Call Routes

A lot of our customers are unclear about how the multiple routes in outbound rules works in 3CX. Not to worry though! We’ve put together a brief document on how outbound call routing works in 3CX V15.5. For example, the PBX administrator can setup to 5 routes in case the initial route fails to process the [...]

By |June 19th, 2017|Comments Off on Multiple Outbound Call Routes

Running the 3CX Web Client as an APP

A lot of you already took version 15.5 with its new web client for a test run. For those of you who haven't you're missing out! And those who did? Well, I hope you like it as much as I do. The web client has replaced my 3CX client especially when it comes to presence information and [...]

Shared Parking Vs. Park Orbit

A question 3CX support often gets asked is, “What is the difference between shared parking and the park orbit?”. Overall, there are no differences in regards to what they both offer. Both are “slots” in which calls can be placed and retrieved. However, behind the scenes there are some vast distinctions between the two. Let’s untangle the [...]

Get Click to Dial with the CallVia3CX Chrome Extension

With every new improvement and feature of 3CX, we’re introducing ways to make our customers happier and their employees more productive and the CallVia3CX extension for Chrome is no exception! With the CallVia3CX extension, users can dial phone numbers directly from their CRM or browser by a simple click of the mouse. Numbers are automatically transferred [...]

By |September 15th, 2016|Comments Off on Get Click to Dial with the CallVia3CX Chrome Extension

CRM Plugin Development Made Easy

Do you want to integrate your current CRM software with 3CX PBX? Open contact records when clients call you? 3CX provides an answer to CRM Plugin development thanks to the 3CX Visual Studio Plugin Template! The 3CX Visual Studio Plugin Template is a code generator that creates all the source code required to make your very own [...]

By |September 2nd, 2016|Comments Off on CRM Plugin Development Made Easy

Use Your Own SSL & FQDN Certificate with V15

3CX v15 includes the option of 3CX to manage FQDN & SSL certificates at no extra charge. For many companies it is preferable to manage the PBX via their own Domain Server and Domain. For those installations a certificate needs to be provided during the installation of 3CX stating the desired FQDN for the PBX. In [...]

By |July 13th, 2016|Comments Off on Use Your Own SSL & FQDN Certificate with V15

Export your Extensions from Asterisk®* to 3CX

Migrating from one PBX to another is not an easy task. It usually takes a lot of time for the Administrator to set up the new PBX to include all the extensions and users that the previous PBX had. The good news is that if you’re migrating from an Asterisk® to 3CX we’ve made this process [...]

By |June 1st, 2016|Comments Off on Export your Extensions from Asterisk®* to 3CX

How to Use Gmail as Your Mail Server in 3CX

This guide is outdated please refer to the latest guide. Follow the steps below to configure your Gmail account as the Mail Server for 3CX Phone System. In this configuration your Gmail account will be used to send email notifications, welcome e-mails and fax messages. Note: In this configuration, Gmail can send a maximum of 500 emails per [...]

By |January 11th, 2016|Comments Off on How to Use Gmail as Your Mail Server in 3CX

You Too Can Create a Voice Application With Just a Few Clicks

Why might you want to design your own voice applications for your business? And are the skills required to do so out of your reach? Those are the sort of questions to consider when a visual design tool for voice applications becomes an option for your company. You’ll be happy to know that the answers are [...]

By |August 9th, 2015|Comments Off on You Too Can Create a Voice Application With Just a Few Clicks