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3CX’s Top Forum Contributors for Q4 2023

It’s that time again! Here are the winners from last quarter. With over 160,000 members in our international forum, and 70,000 members in our national forums, the 3CX Forum is a great platform to share and receive technical expertise, network with industry professionals, and stay informed on the latest developments. Once again, we’d like to show our appreciation to those except [...]

By |January 16th, 2024|Comments Off on 3CX’s Top Forum Contributors for Q4 2023

Manage Calls from your Jabra Headset with Softphone Beta 6

New Windows Softphone Beta supports Jabra headsets. The Windows Softphone Beta 6 is now available for download - with Jabra Headset Integration. This latest release will allow users to answer, drop, decline, hold, mute and switch calls via the buttons on their Jabra headset or the docking station. Known Issue The app may not respond in the case of multiple phone calls. We have [...]

By |January 15th, 2024|Comments Off on Manage Calls from your Jabra Headset with Softphone Beta 6

Get Ready for V20 - Webinars

Mark your calendars! The official release of 3CX Version 20 is near, and we want to make your transition from V18 to V20 a smooth one! 3CX will be offering a series of webinars to help its users prepare for the upcoming version. This is your chance to learn everything you need to know to ensure a seamless upgrade! What to Expect Prerequisites - steps you need to take prior to u [...]

By |January 11th, 2024|Comments Off on Get Ready for V20 - Webinars

V20 Upgrade Checklist & FAQ

Everything you need to know to prep for V20. V20 is a big upgrade with important architectural changes, so moving up from v18 to v20 requires some preparation and work. We have put together this checklist to ensure your upgrade is as smooth as reasonably possible. We also added in FAQs.

By |January 10th, 2024|101 Comments

Search & Call CRM Contacts from the New Windows Softphone Beta 5

Initiate calls to CRM contacts from the latest Windows Softphone. The new Windows Softphone Beta release enables you to search for CRM contacts and initiate calls to them directly from the softphone! Saving you time looking for contacts who are not saved in your 3CX phonebook. Incoming call notifications also show CRM contact details so you always know who is calling! Always kn [...]

By |January 8th, 2024|Comments Off on Search & Call CRM Contacts from the New Windows Softphone Beta 5

Bringing 2023 to a Close with G2 Winter Report

3CX awarded 62 badges by G2 - the largest software review site. It’s been a great year for 3CX - and testimony to this is the awards received throughout 2023. And to wrap things up for the year, we’ve also just been awarded a further 62 badges in the G2 Winter 2023 Reports! This brings the total number of G2 badges received this year, including those from the Fall, Summer and S [...]

By |December 22nd, 2023|Comments Off on Bringing 2023 to a Close with G2 Winter Report

3CX Holiday Season - Opening Hours

The last few months of 2023 have been super busy for 3CX. Our team is now ready to take a much-deserved break to relax and enjoy the festivities ahead of the Version 20 Final release in early 2024. Sales, Technical Support and Customer Service departments are closed: 25th & 26th December 2023 1st January 2024 Normal opening hours apply on all other days. We will return to t [...]

By |December 19th, 2023|Comments Off on 3CX Holiday Season - Opening Hours

Version 20 Release Candidate 2

Speeding towards 3CX V20 Final. Hot on the heels of last week's Version 20 Release Candidate comes V20 Release Candidate 2. QA testing - including production, bulk and additional unit tests - has now been successfully completed. So, if you’re on V18 and ready to start testing you can now upgrade to V20 - for testing purposes only! As a reminder, make sure you take a backup befo [...]

By |December 18th, 2023|Comments Off on Version 20 Release Candidate 2

Update on SQL Injection Vulnerability for SQL Server Integration

Affected SQL database templates are MsSQL, MySQL, PostgreSQL. On 15th December we informed customers to disable the SQL Database integration following CVE report 2023-49954 (https://cve-2023-49954.github.io/) This issue - identified by independent security researcher Theo Stein - concerned a legacy integration to query customer contact data directly from a SQL server database. [...]

By |December 17th, 2023|Comments Off on Update on SQL Injection Vulnerability for SQL Server Integration

Security Advisory: Disable your SQL Database Integrations

Other CRM integrations are not affected. Only 0.25% of our user base have sequel integrated. It's an old style integration meant for an on-premise firewall secured network. Nevertheless, if you are using an SQL Database integration it’s subject potentially to a vulnerability - depending upon the configuration. As a precautionary measure, and whilst we work on a solution to safe [...]

By |December 15th, 2023|Comments Off on Security Advisory: Disable your SQL Database Integrations

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