Process calls based on caller ID, DTMF input and route. V20 includes the ability to process calls using a call processing script. A call processing script is similar to a script created with the CFD, however a call processing script is both more powerful and more efficient as you can edit and check the code yourself. Use call processing scripts for: Call Routing based on time, [...]
Auto starting Chrome / Edge to get Push Notifications In this blog, we focus on two actions - push notifications and enabling the option to auto start your PWA app upon sign in, across two different browsers - Chrome or - if you’re using Windows, then Edge. Read on to learn more about what you can expect when using your PWA app with either browser as well as the steps you need [...]
Did you have SMS configured before Update 4 using Telnyx, Flowroute, Bandwidth or Twilio? SMS not working? Update 6? The past few days we’ve been receiving a lot of feedback in the Forums regarding the SMS configuration. We’re listening! More clarification was required. We gathered together the main gotchas and points that you need to follow to have your SMS provider working in [...]
In order to provide valuable feedback and service to our customers, we are constantly analyzing the migration status/process of 3CX V16 (Debian 9) to V18 (Debian 10). We do this to identify common pitfalls/errors that could affect the upgrade process. During recent analysis, we have identified the two main issues that are responsible for systems failing to upgrade: APT being lo [...]
The 3CX Android App has come leaps and bounds since the release of version 18. We’ve collaborated with Google to improve the reliability of PUSH notifications resolving the issue of calls not coming through in 99% of the cases. However if you are receiving calls but your phone is not ringing while in sleep mode, you may still be experiencing issues with PUSH. We have you covere [...]
Following the release of our new Deployment Wizard (formerly PBX Express), here are a few updates to our marketplace offerings. 3CX welcomes DigitalOcean The 3CX Deployment Wizard now includes DigitalOcean, in its list of supported cloud-hosted providers. Easily host and manage 3CX in your own DigitalOcean account and manage all your servers from one place. Known for its service reliability and security, 3CX [...]
Recently-released v16 Update 5 Beta, adds Google Storage as a new target to keep your 3CX backups and archived recordings safe. Hosted on the Google Cloud Platform, this new option enables you to leverage cost-efficient and reliable online storage for your PBX. Simply use your Google Cloud account to create storage buckets and keep your data safe. What's In-Store Google Storage [...]
Selecting a dedicated device to run your PBX is not always a straightforward process. Your PBX usage has to be planned, forecasted and then translated into machine specifications before clicking the "Add to cart" button. This post gives you all the information you may need to simplify this task, always keeping in mind your specific project requirements and restrictions. Maximiz [...]
In a recent article, we showed how to use the Linux Rsync utility to create redundant copies for your backups and recordings. If you keep your 3CX backups and archived recordings on Windows, you too can enjoy the same flexibility, by taking advantage of the "Windows Subsystem for Linux" (WSL) option. Enabling this option allows you to launch a Linux command shell, followed by t [...]
A heads-up from our development labs: The latest update to the Apple Push Notification service (APNs) requires the use of HTTP/2 and will be included in the upcoming V16 Update 5. This essentially makes Apple Push Notification service only compatible with operating systems that support HTTP/2. Windows platforms will be affected, as HTTP/2 support is only included in Windows 10, [...]
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