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New Call Flow Designer for V18 Update 2

Following the release of v18 Update 2, we have also updated the Call Flow Designer (CFD). Now audio files generated through text to speech are cached in the 3CX server, so subsequent requests to convert the same text are resolved locally. We’ve also added components to allow you to parse CSV text without using a C# script, or to transcribe audio from a WAV file into text. Save [...]

New Call Flow Designer for V18

Following the release of v18, we have also updated the Call Flow Designer (CFD) with new features. It is now possible to run actions concurrently. You can also retrieve and make use of queue statistics to adapt call flow logic accordingly. Run actions in parallel In order not to leave callers wondering what to do next, we’ve added a new “Parallel component” which allows you to [...]

New CFD Converses in Multiple Languages

A new version of the Call Flow Designer (CFD) has just been released, bringing to the table extension numbers for CFD apps, Google TTS (Text to Speech) and STT (Speech to Text) options, a brand new Start Page, as well as lexicon and neural voice support for Amazon Polly. To enrich your CFD voice apps with these new features, install the latest 3CX v16 Update 6 and then download [...]

By |September 3rd, 2020|Comments Off on New CFD Converses in Multiple Languages

New CFD Beta Adds Multilingual Support

A new Beta version of the Call Flow Designer (CFD) is available! Released to be in sync with Update 6 Alpha, the new features include extension numbers for CFD apps, Google TTS (Text to Speech) and STT (Speech to Text), lexicon and neural voice support for Amazon Polly. To try it out, install Update 6 Alpha and get the latest CFD to give your voice apps that extra boost! Multil [...]

Never Miss a $! Enable Telesales with 3CX CFD

There was not a better time than now to launch our new CFD Project which enables companies to take orders over the phone and increase sales during lockdown. By combining your 3CX PBX with this sample project you can create your own telephone ordering channel, with CRM, database and TTS (Text To Speech) integration. Try this new application to complement your existing e-Commerce [...]

New CFD with JSON/XML Parser Wizard Works Like Magic

The 3CX Call Flow Designer (CFD) introduces a wizard-driven, drag and drop functionality to parse XML and JSON responses. This is just one of the many multi-functional components available within the CFD to extend 3CX Phone System’s capabilities. The new update also boosts efficiency with the introduction of context-aware help shortcuts. Abracadabra Parse JSON/XML! The new CFD [...]

3CX CFD Update Adds Straightforward, Easy-to-Use Survey Component

Improve customer relations, create surveys, receive and export feedback, without the need of a developer at hand. 3CX Call Flow Designer (CFD) Update 3 includes a new Survey component which enables basic users to create simple surveys with easy to follow configurable steps. What’s more, the newly updated CFD includes a CRM Lookup component to query the pre-configured CRM system [...]

Watch our new Call Flow Designer Video Series

The 3CX Call Flow Designer (CFD) is a powerful tool that allows you to automate how incoming calls are handled and eliminate repetitive tasks. Just like everything else 3CX, it’s easy to use! Create complex call flows and voice applications visually with drag and drop - no advanced programming skills required. We’ve prepared a series of 5 videos to show you just how easy the CF [...]

New CFD with Intuitive Expression Editor & Shiny New UI

On the chase for the usability holy grail, the updated 3CX Call Flow Designer (CFD) adds a refreshed User Interface (UI) and a radical drag-and-drop Expression Editor. Add to that the usual mix of core improvements and fixes, and you have reason enough to install the latest CFD! Visually Expressive Based on a cooler icon set and at the same time more technical look-and-feel, th [...]

Auto-update, Improved Components and Better Error-handling with CFD Update

The Call Flow Designer’s stream of updates continues bringing users an auto-updater, new C# components, UI updates and improved error control. All in all, this is a must-have CFD release to get and start building your voice apps for v16 Update 1. Development Environment Updates The latest IDE (Integrated Development Environment) in CFD provides a significant boost to the built- [...]

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