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3CX Sponsors Let’s Encrypt for the 8th Consecutive Year

Helping create a more secure and risk-free web. 3CX is once again sponsoring Let’s Encrypt, a non-profit Certificate Authority providing digital security certificates to 360 million websites globally. Security has always been a top priority for 3CX, and our long-lasting cooperation with Let’s Encrypt is testimony to that. 3CX has been working with Let’s Encrypt since 2016 to ad [...]

By |February 16th, 2024|Comments Off on 3CX Sponsors Let’s Encrypt for the 8th Consecutive Year

Security Advisory: Disable your SQL Database Integrations

Other CRM integrations are not affected. Only 0.25% of our user base have sequel integrated. It's an old style integration meant for an on-premise firewall secured network. Nevertheless, if you are using an SQL Database integration it’s subject potentially to a vulnerability - depending upon the configuration. As a precautionary measure, and whilst we work on a solution to safe [...]

By |December 15th, 2023|Comments Off on Security Advisory: Disable your SQL Database Integrations

Debian Security Updates

Updated Security Debian Linux Packages for Update 7 and 8 The following debian security updates have been applied. These will be downloaded automatically to installs running Update 7 or Update 8. all debian-archive-keyring 2019.1+deb10u2 all distro-info-data 0.41+deb10u7 all libx11-data 2:1.6.7-1+deb10u3 all mariadb-common 1:10.3.39-0+deb10u1 all python-requests 2.21.0-1+deb10u [...]

By |July 24th, 2023|Comments Off on Debian Security Updates

Security Antivirus Alerts: Dedicated Forum & New Improved Procedures

One more in-road in the 7-step security action plan ‘EFTA’. Security is only as strong as its weakest link! Following the recent supply chain attack we recognise our alert handling plan needed significant improvement. So as promised in our 7 step security action plan ‘EFTA’ we’ve now drawn up new alert handling guidelines to be followed in the event of a security and / or antiv [...]

Updated Security Debian Linux Packages

Several security updates have been included in the 3CX Debian ISO. They are available for both Updates 7 and 7A. These security packages are needed to keep the host secure and up to date. Read on to find out how to get them. How to Get the Updated Security Package New users who download the latest ISO and deploy the machine will automatically receive the most recent security up [...]

Update 7 A - Beta - Optional Update

Improved Security Final to be merged into Update 8 Update 7A is now ready for installation - but because these security changes require careful preparation and further understanding, we’ve decided to merge the final release into Update 8. On a positive note, this gives your admin more time to prepare and implement the security changes effectively. Not to disappoint those who wa [...]

Aviate. Navigate. Communicate. Upwards and Onwards to Deliver on Promises Made

Following through on security plans and Partner & customer offers as dedicated Forum and free support winds down. One of our Partners ‘Sparky Bear’ shared an analogy from the aviation industry in the Forum that we thought summed up the past few weeks perfectly. Here it is. If an aircraft has an issue, the order of operations is as follows: First aviate - fly the plane/steer [...]

Actions not words - Our 7 Step Security Action Plan!

Securing for the Future of 3CX after first-of-a-kind, cascading software-in-software supply chain attack We’re committing to actionable steps - 7 to be exact - to harden our systems and minimize our risk of future attacks. Some steps are already completed, some still in process. To this end, we’re currently drafting a Security Charter - called ‘EFTA’. It means 7 in Greek. Here’ [...]

By |April 20th, 2023|19 Comments

Security Update Thursday 20 April 2023 – Initial Intrusion Vector Found

Mandiant identifies the source of internal network compromise While Mandiant’s investigation is still ongoing, we now have a clear overall understanding of the attack. Following our previous update, we would like to share some additional technical details to support our customers and the community. We have also published additional indicators of compromise that organizations ca [...]

By |April 20th, 2023|Comments Off on Security Update Thursday 20 April 2023 – Initial Intrusion Vector Found

Update 7A - Focus on Security

Following our Security Incident we've decided to make an update focusing entirely on security. We hope to release this update to QA in the coming days. We’ll then release an Alpha and Beta next week - with the final in the week following. Here’s what we’re including: A BLF Panel in the Dialer of PWA “App” This feature mimics a deskphone and shows BLFs similar to a deskphone. BL [...]

By |April 11th, 2023|48 Comments

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