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3CX’s Top Forum Contributors for Q4 2023

It’s that time again! Here are the winners from last quarter. With over 160,000 members in our international forum, and 70,000 members in our national forums, the 3CX Forum is a great platform to share and receive technical expertise, network with industry professionals, and stay informed on the latest developments. Once again, we’d like to show our appreciation to those except [...]

By |January 16th, 2024|Comments Off on 3CX’s Top Forum Contributors for Q4 2023

V20 Upgrade Checklist & FAQ

Everything you need to know to prep for V20. V20 is a big upgrade with important architectural changes, so moving up from v18 to v20 requires some preparation and work. We have put together this checklist to ensure your upgrade is as smooth as reasonably possible. We also added in FAQs.

By |January 10th, 2024|101 Comments

3CX Holiday Season - Opening Hours

The last few months of 2023 have been super busy for 3CX. Our team is now ready to take a much-deserved break to relax and enjoy the festivities ahead of the Version 20 Final release in early 2024. Sales, Technical Support and Customer Service departments are closed: 25th & 26th December 2023 1st January 2024 Normal opening hours apply on all other days. We will return to t [...]

By |December 19th, 2023|Comments Off on 3CX Holiday Season - Opening Hours

Enhance agent productivity & customer service with 3CX CRM Integration

38% of callers expect your service agents to know the context of their query and 73% of customers expect companies to understand their unique needs and expectations. Which is why experience remains the key differentiator between you and your competitors. The better the experience, the more likely a shopper is to remain loyal to your brand.

By |September 8th, 2023|Comments Off on Enhance agent productivity & customer service with 3CX CRM Integration

Transform Mobile Conferencing with Screencasting Feature

Full setup anywhere with your phone, conference speaker & TV 3CX Meet, the Video Conferencing app by 3CX, introduces an innovative feature that allows Android users to cast their screens to Chromecast-enabled devices. This empowers mobile devices to become very versatile, video conferencing setups. In this blog post, we explore the benefits of this groundbreaking feature for pr [...]

By |August 4th, 2023|Comments Off on Transform Mobile Conferencing with Screencasting Feature

Android Beta Release: Answer Video Intercom Calls

H264 codec support for SIP and doorbell video phone calls. The Beta release of the 3CX App for Android is now available to download from the Google Play store. No longer bound by licenses, this release adds H264 support for your SIP and doorbell phones, as well as extended search functionality to speed up and maximize efficiency when contacting your customers via the new CRM lo [...]

iOS Beta Release: SIP and Video Intercom Calls!

H264 intercom support and extended contacts search functionality. The latest release of our iOS application is available to TestFlight members. No longer blocked by licensing rules, we’ve now added H264 support for your SIP and doorbell phones! We’ve also extended search functionality. When contacting your customers via the new CRM lookup functionality it’s now faster and more [...]

Hot New Features in 3CX Video Conferencing

New features making meetings even better. The latest release of the 3CX Video Conference platform continues to provide a powerful, user-friendly, video conferencing experience. Mobile apps have been revamped allowing organizers and moderators to manage participants more effectively. In the whiteboard, the addition of custom shapes elevates both overall presentation experience a [...]

3CX Android App Official Release: Redesigned for Better Call Management

Improved functionality with a range of new features added. The latest official release of our Android app is now available for update and download from the Google Play Store. It introduces a new dialer redesign, better handling of multiple calls and allows for status viewing whilst dialing a number, helping you to better prioritize and manage your calls. Dialer Redesign The new [...]

The Ultimate Small Business Communication Solution

All-in-one business communication and spotless brand image are now attainable even by the smallest companies. In the past, entrepreneurs and SMB owners would shy away: “Hold on! We are a very small company, we don’t have the resources or time for that…” Luckily, this no longer applies. The technology available today, from the cloud to software innovations and remote working tools, allows for top-notch and [...]

By |November 10th, 2022|Comments Off on The Ultimate Small Business Communication Solution

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