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3CX on the fast track to ‘Best Call Center Software’ in 2024

The 2024 FrontRunners are out, and 3CX is sprinting towards the top. Following our blog on Capterra's Top 5 Call Center products, 3CX has shown no signs of slowing down as it yet again secured a spot among the best of the best. This time, 3CX has been featured as a FrontRunner on Software Advice’s list for Best Call Center Software in 2024! Competing with around 640 peer produc [...]

By |March 27th, 2024|Comments Off on 3CX on the fast track to ‘Best Call Center Software’ in 2024

IP Phone Firmware Updates

Firmware updates for Yealink, Snom, Grandstream & Fanvil The latest IP Phone firmware updates for Yealink, Snom, Grandstream and Fanvil have been released, and are fully tested with V20 and V18. These updates come with a number of bug fixes and enhancements, including added router function and HTTPS UI, time zone and STUN resolver fixes, phonebook improvements, and more. Fi [...]

3CX Among G2’s Best Software in 2024

3CX secures a spot in the Top 50 Best Customer Service Products! The G2 Best Software Awards are out - and 3CX has been featured as one of the Top 50 Customer Service Products in 2024. Trending on the #1 Software Review Site We’ve placed 39th in ‘Best Customer Service Products’ - from 145,000 products listed on G2! See the full list here. It’s an honor to rank among the best so [...]

By |February 9th, 2024|Comments Off on 3CX Among G2’s Best Software in 2024

Update 8 Alpha - 3CX MS 365 Integration Made Easy!

Add your contacts from your choice of CRM, Microsoft and / or 3CX. Update 8 is another massive update bringing together many of the things we’ve been working on this year and complemented by our enhanced security-focused approach. From easier setup and better integration with your Office 365, to adding your contacts from your choice of CRM, Microsoft and / or 3CX, to wider repo [...]

DECT Comes Easy for 3CX Cloud Phone System U7

Improved SIP Trunk options boosts number of supported VoIP providers. DECT phones and VoIP Provider support are THE Update 7 buzzwords. Read on to look back upon the major milestones of Update 7 including how to access it and how to register at our interactive U7 Webinars to discuss it further. We invite you to have a read and share your thoughts with the Community too. New Eas [...]

By |March 23rd, 2023|12 Comments

StartUP Update - Configure DECT Phones, More Choice of VoIP Providers

Understand how our latest product developments in Update 7 benefit StartUP users. Beyond the technical jargon, here’s what Update 7 Alpha means for StartUP users. In a nutshell, we bring you 3 new features previously unavailable in the StartUP edition, offering you low cost, reliable solutions to run your business efficiently. Let's take a look. 1. Configure DECT Phones - and W [...]

By |March 2nd, 2023|Comments Off on StartUP Update - Configure DECT Phones, More Choice of VoIP Providers

Missing your SMS with 3CX Update 6?

Did you have SMS configured before Update 4 using Telnyx, Flowroute, Bandwidth or Twilio? SMS not working? Update 6? The past few days we’ve been receiving a lot of feedback in the Forums regarding the SMS configuration. We’re listening! More clarification was required. We gathered together the main gotchas and points that you need to follow to have your SMS provider working in [...]

3CX Now Supports Beeline, Russia’s Major Mobile Provider

In a bid to better serve the Russian market, 3CX adds major mobile provider Beeline to its list of supported SIP trunk providers. Beeline forms part of the VEON group of companies, a global communications provider servicing over 212 million customers. As the leader in Russia, Beeline offers a wide range of digital business solutions, including telephony, cybersecurity, cloud se [...]

By |May 19th, 2021|Comments Off on 3CX Now Supports Beeline, Russia’s Major Mobile Provider

SIP Trunk Changes of 2020

2020 was a challenging year for everyone, but here at 3CX, we didn’t let it slow us down. A whole host of interesting features and improvements were introduced that our customers are already enjoying, but there were also changes that were equally important, yet not so obvious. Let’s take a look at what happened behind the scenes: A Fresh Start for Our SIP Trunk Engine One of th [...]

By |January 12th, 2021|Comments Off on SIP Trunk Changes of 2020

Update 7 Now Supporting Amazon Chime Voice Connector

V16 Update 7 adds Amazon Chime Voice Connector, the advanced SIP trunking offered by Amazon, to its list of supported SIP Trunk providers in the US. Amazon Chime Voice Connector can now be selected for use in the 3CX management console. Take advantage of AWS and benefit from: Lower calling costs Added security and reliability Easier monitoring and management. Lower PSTN calling [...]

By |December 11th, 2020|Comments Off on Update 7 Now Supporting Amazon Chime Voice Connector

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