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3CX Phone System | Main Features

New 3CX Windows Softphone

Now available in Beta with BLF and TAPI Support. If you’ve been following our V20 journey, you will recall that we’ve been working on a new native 3CX Windows softphone. The new softphone is similar to the iOS and Android apps in terms of functionality, and runs in conjunction with the web client. It also comes equipped with BLF (Busy Lamp Field) and TAPI support to maximize ef [...]

By |November 17th, 2023|58 Comments

Preview of 3CX Version 20

It's been a busy summer at 3CX ready-ing our new V20. It’s a big release with quite a few changes under the hood and in the configuration logic, so we made a preview release showing you the new interface and how things are changing. It's not yet at the stage of an alpha or a beta although we’re not far off. Here are the top highlights: New: Admin Console Version 20 has an entir [...]

By |September 29th, 2023|Comments Off on Preview of 3CX Version 20

Update 7A Alpha - Focus on Password Security and More

First steps towards 7-step action plan 'EFTA' underway. As promised in our sneak peek Update 7A - Focus on Security, we’ve released Update 7A - Alpha today. It remains all about Security. Read on to learn more about the features added, the 5 key points to consider - as well as the action you need to take! And finally, if you’re using the currently released Desktop App for Updat [...]

By |April 25th, 2023|44 Comments

Update 6 Release Candidate 2: Last Tweaks Before Final Launch

Following on from last week's Update 6 RC 1, we’ve listened to your feedback! Release Candidate 2 brings more improvements and minor fixes. We’re on schedule, with the final release just days away. Here’s What We’ve Fixed: We’ve added a field to show the local IP address of a listed SBC device or Router Phone in the ‘Voice & Chat’ and "Users > IP Phone" tabs. There’s bet [...]

By |January 24th, 2023|58 Comments

New Call Flow Designer for V18 Update 2

Following the release of v18 Update 2, we have also updated the Call Flow Designer (CFD). Now audio files generated through text to speech are cached in the 3CX server, so subsequent requests to convert the same text are resolved locally. We’ve also added components to allow you to parse CSV text without using a C# script, or to transcribe audio from a WAV file into text. Save [...]

Upgrade Directly From V15.5 to V18!

We’ve made upgrading even easier! Administrators can now upgrade end-of-life version 15.5 instances directly to the latest V18 release. No middle step Previously, when upgrading from version 15.5 to 18, admins needed to first backup and restore the configuration onto a v16 instance. Then carry out the same backup and restore process again from v16 to v18. Now they can skip the [...]

Restore 1 Click Dial for Click2Call Browser Extension

Call out in one click when using the Click2Call browser extension. We have created a simple method to restore single click calling, to streamline the user experience. Why the extra dialog? The Click2Call browser extension allows phone numbers on any webpage or CRM system to be ‘clickable’ sending the number to your Web Client or Desktop app. Currently, newer versions of Google [...]

V18 Update: A “New” App-like Web Client (PWA)

This update introduces Progressive Web App (PWA) support for the Web Client. This new technology supported by both Chrome and Edge, offers an app-like experience without installing a full app. It enables the web client to remain active, so calls are never missed. An always active client The PWA can be added as a shortcut on the desktop/taskbar, and configured to automatically r [...]

By |December 16th, 2021|18 Comments

3CX V18 Update 1 Now Available on Windows

With Update 1, 3CX V18 is now ready to be installed on Windows operating systems. Companies running 3CX on Windows can benefit from improved audio quality, reliability and upgraded performance. Update 1 also comes with improvements to MS Teams integration and support for Yealink Headsets. Professional headsets at half the price Use Yealink headsets to attend to your calls. Avai [...]

By |October 13th, 2021|52 Comments

V18 Update 1 Beta 2: Now with Yealink Headset Integrations

Update 1 Beta 2 has been released, adding support for Yealink headsets as well as optimizing the way images are sent. This Beta has been thoroughly tested on Windows operating systems, ensuring bugs and issues are ironed out, prior to the final stable release on Windows, due shortly. Yealink Headset Integration The Web Client now includes integrated support for Yealink headsets [...]

By |September 29th, 2021|93 Comments

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